ServiceNow Enterprise Asset Management
ServiceNow Enterprise Asset Management: A broad asset management platform for lifecycle, maintenance, cost, risk, and mobile workflows. Ranked #3 of 22 in Enterprise Asset Management Software by our editors (9.0/10); pricing: Pricing on request; best for service-centric enterprise asset teams.
At a glance
- Editor score9.0 / 10
- PricingPricing on request
- Best forService-centric enterprise asset teams
- Free planNo
- Founded2004 · Santa Clara, California, USA
- Facts checked20 Sep 2026
Where it wins
- Covers asset planning, maintenance, movement, contracts, recalls, and disposal
- Combines TCO analysis, performance analytics, risk scoring, and audit records
- Supports mobile asset workflows on iOS and Android
Where it doesn't
- Custom-quote pricing makes budgeting less transparent
- Integration coverage is centered on SAP Ariba, SCCM, and RFID
- Its breadth may exceed the needs of teams seeking a narrower asset tool
Our verdict on ServiceNow Enterprise Asset Management
ServiceNow Enterprise Asset Management is a cloud-based platform for managing physical business assets from planning and onboarding through maintenance, transfers, contracts, recalls, repairs, replacements, and disposal. It is aimed at asset-intensive enterprises and service-centric asset teams that need one system for lifecycle management, inventory operations, planned maintenance, risk, compliance records, and operational technology assets. Mobile workflows extend asset creation, lookup, inventory audits, and disposal verification to iOS and Android devices.
The product’s strongest differentiator is breadth across the asset lifecycle. Teams can manage stockrooms, shipments, transfers, asset movement, work plans, schedules, and work orders alongside total-cost-of-ownership analysis and asset performance analytics. Risk scoring, asset conditions, audit documentation, warranties, recalls, and disposal workflows connect operational work with financial and governance needs. The published plan structure uses a Custom quote, with pricing tailored to company requirements and scalable packages available. That model can suit complex enterprise deployments, but it gives buyers less upfront pricing visibility than a fixed public plan.
ServiceNow Enterprise Asset Management also fits organizations that need mobile execution and a defined set of enterprise connections. The listed integrations are SAP Ariba, SCCM, and RFID, while the platform supports web, iOS, and Android. AI features are included, and the category specifications identify lifecycle costing, reliability analysis, prescriptive maintenance, compliance records, and a mobile app. Choose it when lifecycle depth, maintenance planning, analytics, risk, and asset movement matter together. Teams that need only basic inventory tracking or prefer a broad, publicly priced integration ecosystem may find a more focused alternative easier to evaluate.
Your product? Our editors can test ServiceNow Enterprise Asset Management in depth and publish a review, labelled as paid · from $149/mo →
ServiceNow Enterprise Asset Management pricing
All 1 ServiceNow Enterprise Asset Management plans and prices →
ServiceNow Enterprise Asset Management fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Asset limit | Not verified |
| Lifecycle costing | Yes |
| Reliability analysis | Yes |
| Maintenance strategy | Prescriptive |
| Compliance records | Yes |
| Mobile app | Yes |
| IoT connectivity | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, 2FA |
| Support | Community, Docs |
| Built for | Enterprise (editorial estimate) |
| Integrations | 3 integrations: SAP Ariba, SCCM, RFID |
| Pricing | Pricing on request (source) |
| Website | servicenow.com |
| Facts checked | 20 Sep 2026 |
ServiceNow Enterprise Asset Management integrations
ServiceNow Enterprise Asset Management lists 3 integrations on its own site.
- SAP Ariba
- SCCM
- RFID
Alternatives to ServiceNow Enterprise Asset Management
- Ultimo EAMBroad EAM coverage for asset-intensive organizations, with pricing available by request.9.4
- Bentley AssetWiseA mature portfolio for infrastructure operators managing complex, connected assets.9.3
- Prometheus PlatformA broad EAM suite for process industries managing maintenance, reliability, safety, and outages.8.9
See all ServiceNow Enterprise Asset Management alternatives →
ServiceNow Enterprise Asset Management vs the competition
- ServiceNow Enterprise Asset Management vs Ultimo EAM
- ServiceNow Enterprise Asset Management vs Bentley AssetWise
- ServiceNow Enterprise Asset Management vs Prometheus Platform
- ServiceNow Enterprise Asset Management vs Accruent EAM
- ServiceNow Enterprise Asset Management vs FieldEZ
- ServiceNow Enterprise Asset Management vs On Key EAM
Compare ServiceNow Enterprise Asset Management with any tool side by side →
Also Ranked In
ServiceNow Enterprise Asset Management is ranked in 2 of our directories.
Used ServiceNow Enterprise Asset Management? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used ServiceNow Enterprise Asset Management for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
ServiceNow Enterprise Asset Management is listed in our Enterprise Asset Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/servicenow-enterprise-asset-management/"><img src="https://www.itechguides.com/best/badge/servicenow-enterprise-asset-management.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update