ServiceNow Enterprise Asset Management vs Accruent EAM

ServiceNow Enterprise Asset Management9.0Visit Accruent EAM8.8Visit

Higher score ServiceNow Enterprise Asset Management #3 in Enterprise Asset Management Software 9.0/10 Pricing on request ✓ 4 of 5 features Visit ServiceNow

vs

Accruent EAM #5 in Enterprise Asset Management Software 8.8/10 Paid ✓ 5 of 5 features Visit Accruent

• ServiceNow Enterprise Asset Management fits best

  Service-centric enterprise asset teams

• Accruent EAM fits best

  Multisite enterprises needing transparent pricing

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Side by side

Feature	ServiceNow Enterprise Asset Management 9.0/10 Visit ↗	Accruent EAM 8.8/10 Visit ↗
At a glance
Editor score	9.0	8.8
Ranking	#3 in Enterprise Asset Management Software	#5 in Enterprise Asset Management Software
Best for	Service-centric enterprise asset teams	Multisite enterprises needing transparent pricing
Pricing model	Paid	Paid
Starting price	—	$110/user/mo
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Self-hosted, Mobile
Platforms	Web, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Community, Docs	Docs, Email
Compliance	SOC 2, ISO 27001, GDPR, 2FA	ISO 27001
Integrations	3 integrations	6 integrations
Built for	Enterprise	Small business, Mid-market, Enterprise
Features ServiceNow Enterprise Asset Management 4/5 · Accruent EAM 5/5
Lifecycle costing	✓	✓
Reliability analysis	✓	✓
Compliance records	✓	✓
Mobile app	✓	✓
IoT connectivity	Not checked yet	✓ (best)
Specs
Asset limit	Not checked yet	Not checked yet
Maintenance strategy	Prescriptive	Predictive
Our review
Pros	Covers asset planning, maintenance, movement, contracts, recalls, and disposal Combines TCO analysis, performance analytics, risk scoring, and audit records Supports mobile asset workflows on iOS and Android	Covers lifecycle management, work orders, maintenance, inventory, and finance Supports compliance records, audit trails, e-signatures, and document control Connects with SAP, Oracle, MES, SCADA, IoT devices, and ServiceNow
Cons	Custom-quote pricing makes budgeting less transparent Integration coverage is centered on SAP Ariba, SCCM, and RFID Its breadth may exceed the needs of teams seeking a narrower asset tool	Mobile workflows require a separate paid add-on The published entry plans are priced per user Enterprise plan pricing is not shown
Our verdict	ServiceNow Enterprise Asset Management is a cloud-based platform for managing physical business assets from planning and onboarding through maintenance, transfers, contracts, recalls, repairs, replacements, and disposal. It is aimed at… Read the review →	Accruent EAM is an enterprise asset management suite for organizations managing physical assets across manufacturing, utilities, energy, healthcare, pharmaceutical, and other asset-intensive industries. It covers the asset lifecycle from… Read the review →

Strengths and trade-offs

• ServiceNow Enterprise Asset Management — where it wins

  • Covers asset planning, maintenance, movement, contracts, recalls, and disposal
  • Combines TCO analysis, performance analytics, risk scoring, and audit records
  • Supports mobile asset workflows on iOS and Android

  Where it doesn't

  • Custom-quote pricing makes budgeting less transparent
  • Integration coverage is centered on SAP Ariba, SCCM, and RFID
  • Its breadth may exceed the needs of teams seeking a narrower asset tool

• Accruent EAM — where it wins

  • Covers lifecycle management, work orders, maintenance, inventory, and finance
  • Supports compliance records, audit trails, e-signatures, and document control
  • Connects with SAP, Oracle, MES, SCADA, IoT devices, and ServiceNow

  Where it doesn't

  • Mobile workflows require a separate paid add-on
  • The published entry plans are priced per user
  • Enterprise plan pricing is not shown

• ServiceNow Enterprise Asset Management9.0/10 · Pricing on request

  A broad asset management platform for lifecycle, maintenance, cost, risk, and mobile workflows.

  Visit ServiceNowFull verdict →
• Accruent EAM8.8/10 · Paid

  A broad EAM suite for multisite operations, with clear entry pricing and a paid mobile add-on.

  Visit AccruentFull verdict →