Salesmate review
A broad CRM for teams that need pipelines, communications, automation, and AI in one platform.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Salesmate is a CRM and customer-operations platform for startups, small and midsize businesses, and enterprise teams. It brings together contact, company, deal, activity, pipeline, conversation, email, support, reporting, calling, texting, scheduling, and AI capabilities. Teams can manage visual drag-and-drop sales pipelines, synchronize email, automate marketing and follow-ups, and work from web, iOS, Android, a Chrome extension, or the API. Its breadth suits organizations that want CRM, communication, and customer-operations workflows in one product rather than a narrowly focused pipeline tool.
Pricing is organized by user and monthly billing. Basic costs $23 per user per month and includes contact and company management, activities and tasks, calendar sync, deal pipelines, full email sync, and email templates and tracking. Pro costs $39 and adds sequences, product and quote management, ticket management, a team inbox, and SSO. Business costs $63 and adds custom modules, surveys, service level agreements, advanced goal management, and a power dialer. Enterprise includes the Business features plus audit logs, dedicated onboarding consultation, a dedicated account manager, IP restriction, and quarterly business reviews. A 15-day trial is available, while there is no free plan.
The platform’s strongest fit is for sales teams that need communication tools alongside CRM records: two-way synchronization supports Gmail, Outlook, Microsoft Exchange, Yahoo, and IMAP, while calling, texting, voicemail drop, meeting scheduling, and calendar synchronization extend beyond core pipeline management. Named integrations include Google Calendar, Google Drive, QuickBooks Online, Slack, Zapier, RingCentral, Google Meet, and Zoom. AI assistants, conversation summaries, and AI agents add another layer to the workflow. Teams seeking a focused, lower-cost CRM or a broader integration ecosystem should compare alternatives; Salesmate is better suited to teams prepared to pay for a multi-function sales and customer-operations system.
Salesmate pros and cons
- Where it wins
- Combines pipelines, email, calling, texting, and marketing automation
- Supports web, mobile, Chrome extension, API, and named integrations
- Adds workflows, scheduling, reports, and AI assistants across sales operations
- Where it doesn't
- No free plan; the monthly starting price is $23 per user
- More advanced capabilities require the Pro or Business tiers
- Its integration set centers on a defined list of connected platforms
Salesmate fact sheet, pricing and score →
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