Runframe
Runframe: A Slack-native on-call platform with fair scheduling, escalation, and incident workflows. Ranked #8 of 25 in On-Call Scheduling Software by our editors (8.4/10); pricing: Free plan; best for teams wanting fair, Slack-native on-call workflows.
At a glance
- Editor score8.4 / 10
- PricingFree plan
- Best forTeams wanting fair, Slack-native on-call workflows
- Free planYes
- Paid from$12/user/mo
- Escalation policiesYes
- Facts checked20 Sep 2026
Where it wins
- Free plan supports up to 5 users and includes Slack incident response.
- Rotation cycles, shift swaps, overrides, and configurable escalation policies.
- Fairness reports, AI postmortem drafts, and broad monitoring integrations.
Where it doesn't
- The Free plan is limited to one team, service catalog, and basic schedule.
- Phone and SMS alerting depend on paid allowances and supported countries.
- Web and API access may not suit teams requiring mobile apps or calendar sync.
Our verdict on Runframe
Runframe is an incident management platform for engineering teams, with on-call scheduling, escalation, alerting, incident response, status pages, postmortems, analytics, and integrations. Its documentation positions it for seed-to-Series C companies. Teams can create daily, weekly, biweekly, or monthly rotations, while responders can swap shifts or override schedules. The product fits engineering groups that want scheduling and incident coordination centered on Slack, with support for email, phone, and SMS notifications.
The freemium structure gives smaller teams a practical starting point. The Free plan costs $0 per month and supports up to 5 users, 1 service catalog, 1 team, 1 basic schedule, Slack incident response, 1 basic hosted status page, and 5 AI postmortem draft credits. Growth costs $12 per user per month when billed annually and adds incident response and on-call, unlimited users, teams, and services, 3 on-call schedules, 3 workflow automations, core integrations, alert ingestion, phone/SMS allowance, and AI postmortems. Scale costs $25 per user per month when billed annually, adding high-volume schedules and automations, 3 status pages with sections, a higher phone/SMS allowance in supported countries, AI briefs, TLDRs, and advanced insights.
Runframe’s strongest operational angle is the combination of fairness reporting and flexible response workflows. Cumulative-hours reporting can help teams review on-call distribution, while automatic escalation policies support configurable levels and timeouts. Integrations include Slack, Datadog, Sentry, Prometheus, AWS CloudWatch, Google Meet, Zoom, Jira, Linear, Email, and Generic Webhooks. Incident timelines and AI-generated postmortem drafts extend the workflow beyond paging. Choose Runframe for Slack-centered scheduling, escalation, and incident follow-up; consider another option if mobile apps or calendar synchronization are essential.
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Runframe pricing
All 3 Runframe plans and prices →
Runframe fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $12/user/mo |
| Rotation scheduling | Yes |
| Escalation policies | Yes |
| Handoff tools | Yes |
| Notification channels | Multichannel |
| Calendar sync | Not verified |
| Mobile app | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SSO/SAML |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 11 integrations: Slack, Datadog, Sentry, Prometheus, AWS CloudWatch, Google Meet … See all → |
| Pricing | Free plan (source) |
| Website | runframe.io |
| Facts checked | 20 Sep 2026 |
Runframe integrations
Runframe lists 11 integrations on its own site.
- Slack
- Datadog
- Sentry
- Prometheus
- AWS CloudWatch
- Google Meet
- Zoom
- Jira
- Linear
- Generic Webhooks
See all Runframe integrations →
Alternatives to Runframe
- PagerDutyA broad incident operations suite for teams that need scheduling, response, and review workflows.9.4
- OpsgenieA feature-rich on-call platform with a free plan, but a stated 2027 end of support.9.1
- All QuietBroad on-call coverage and incident tooling at a low paid starting price.9.0
See all Runframe alternatives →
Runframe vs the competition
- Runframe vs PagerDuty
- Runframe vs Opsgenie
- Runframe vs All Quiet
- Runframe vs OpsKnight
- Runframe vs incident.io
- Runframe vs Splunk On-Call
Compare Runframe with any tool side by side →
Also Ranked In
Runframe is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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