Rapidr
Rapidr: A focused feedback hub with boards, voting, roadmaps, and changelogs. Ranked #58 of 59 in Customer Feedback Software by our editors (5.3/10); pricing: 14-day trial; best for teams wanting focused feedback boards and roadmaps.
At a glance
- Editor score5.3 / 10
- Pricing14-day trial
- Best forTeams wanting focused feedback boards and roadmaps
- Free planNo
- Paid from$49/mo
- Facts checked21 Sep 2026
Where it wins
- Public and private boards with voting and duplicate merging
- Roadmaps, release notes, and changelog widgets for customer updates
- SAML and JWT SSO plus integrations with Slack, Jira, and HubSpot
Where it doesn't
- No permanent free plan
- Feature breadth is narrower than broader feedback platforms
- Enterprise pricing uses a custom contract
Our verdict on Rapidr
Rapidr is a customer feedback management platform for SaaS and product teams. It brings customer and teammate input into public or private feedback boards, in-app widgets, and connected tools. Teams can collect feature requests, let users vote, organize feedback with tags and statuses, merge duplicates, and maintain customer profiles. Public roadmaps, release notes, and changelog widgets help product teams communicate progress after feedback is prioritized.
Pricing starts with the Startup plan at $49 per month for 5 team members. It includes basic integrations, roadmaps and changelogs, widgets and a portal, custom statuses, and private boards. The Business plan costs $199 per month and adds 50 team members, user segmentation, advanced integrations, SAML and JWT single sign-on, and priority support, while retaining everything in Startup. Enterprise includes everything in Business, unlimited team members, full white-labeling, a 99.9% uptime SLA, enterprise-level support, and a custom contract. A 14-day trial is available, so Rapidr is positioned for teams prepared to pay for a dedicated feedback workflow rather than use a permanent free tier.
Its strongest fit is a product organization that wants feedback collection, prioritization, and public product communication in one focused system. Integrations with Slack, Intercom, Zapier, Jira, HubSpot, Azure Active Directory, Okta, and OneLogin support a wider workflow, while SAML and JWT SSO become available on Business. The platform is web-based and covers boards, widgets, segmentation, roadmaps, and changelogs, but it is not positioned around surveys or AI features. Choose Rapidr if structured feedback boards and roadmap visibility are central requirements; consider a broader alternative if survey capabilities or a wider feature set matter more.
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Rapidr pricing
All 3 Rapidr plans and prices →
Rapidr fact sheet
| Free plan | No |
|---|---|
| Paid from | $49/mo |
| NPS surveys | Not verified |
| Feature requests | Yes |
| Feedback portal | Yes |
| In-app feedback | Yes |
| Product roadmap | Yes |
| Sentiment analysis | Not verified |
| Feedback response limit | Not verified |
| Free trial | 14 days · no card needed |
| Money-back guarantee | 30 days |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SSO/SAML |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 8 integrations: Slack, Intercom, Zapier, Jira, HubSpot, Azure Active Directory … See all → |
| Pricing | 14-day trial (source) |
| Website | rapidr.io |
| Facts checked | 21 Sep 2026 |
Rapidr integrations
Rapidr lists 8 integrations on its own site.
- Slack
- Intercom
- Zapier
- Jira
- HubSpot
- Azure Active Directory
- Okta
- OneLogin
Alternatives to Rapidr
- MedalliaA broad enterprise feedback platform with analytics, workflows, and multichannel collection.9.2
- Verint Experience ManagementA broad enterprise CX platform for omnichannel feedback, analytics, and action.9.1
- Zonka FeedbackA strong fit for teams running complex, structured feedback programs across channels.9.0
Also Ranked In
Rapidr is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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