OpenText Core Legal Hold
OpenText Core Legal Hold: A broad legal hold platform for large organizations managing complex preservation workflows. Ranked #6 of 26 in Legal Hold Software by our editors (8.7/10); pricing: Pricing on request; best for large organizations needing silent holds.
At a glance
- Editor score8.7 / 10
- PricingPricing on request
- Best forLarge organizations needing silent holds
- Custodian acknowledgmentYes
- Founded1991 · Waterloo, Ontario, Canada
- Facts checked21 Sep 2026
Where it wins
- Silent holds and in-place mailbox preservation
- Automated reminders, acknowledgments and audit trails
- Integrations with Microsoft 365, Google Workspace and enterprise systems
Where it doesn't
- Pricing requires contacting OpenText sales
- Available as a web platform
- Live technical support is listed Monday–Friday
Our verdict on OpenText Core Legal Hold
OpenText Core Legal Hold is cloud-based software for legal, compliance, HR and IT teams managing legal holds and preservation activities. It centralizes hold issuance, notice distribution, custodian acknowledgment tracking, reminders, questionnaires, interviews and audit reporting. Dashboards, configurable workflows, notice templates and role-based permissions support structured matter management. The product is designed for civil actions, regulatory requests and internal investigations, with deployment through a public SaaS cloud.
Its strongest fit is an organization that needs more than basic notice delivery. Silent holds, in-place mailbox preservation and complete hold tracking address preservation workflows that may involve sensitive custodians or enterprise mail systems. Integrations include Microsoft Active Directory Domain Services, Microsoft Entra Domain Services, Microsoft 365, Google Workspace, Workday and ServiceNow. These connections make it a practical candidate for teams coordinating legal holds with identity, productivity, HR and service-management environments.
The published purchasing model is contact sales rather than a public plan structure, so buyers should expect a vendor-led evaluation. Support includes online resources available 24x7, while live technical support is listed Monday–Friday. OpenText Core Legal Hold should suit large organizations that value silent holds, mailbox preservation, permissions and reporting in one system. Smaller teams seeking a publicly listed price, a simpler standalone workflow or a non-web deployment may prefer a narrower option.
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OpenText Core Legal Hold pricing
OpenText Core Legal Hold fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Hold templates | Yes |
| Custodian acknowledgment | Yes |
| Automated reminders | Yes |
| Audit trail | Yes |
| Matter tracking | Yes |
| Custodian limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Phone, Tickets, Community, Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Microsoft Active Directory Domain Services, Microsoft Entra Domain Services, Microsoft 365, Google Workspace, Workday, ServiceNow |
| Pricing | Pricing on request |
| Website | opentext.com |
| Facts checked | 21 Sep 2026 |
OpenText Core Legal Hold integrations
OpenText Core Legal Hold lists 6 integrations on its own site.
- Microsoft Active Directory Domain Services
- Microsoft Entra Domain Services
- Microsoft 365
- Google Workspace
- Workday
- ServiceNow
Alternatives to OpenText Core Legal Hold
- Casepoint Legal HoldA broad legal hold system with strong custodian workflows, preservation, reporting, and integrations.9.4
- Exterro Legal HoldA broad legal hold platform for teams that need detailed workflows and extensive connectors.9.3
- DISCO HoldA mature, integration-rich legal hold platform for teams managing complex preservation work.9.2
See all OpenText Core Legal Hold alternatives →
OpenText Core Legal Hold vs the competition
- OpenText Core Legal Hold vs Casepoint Legal Hold
- OpenText Core Legal Hold vs Exterro Legal Hold
- OpenText Core Legal Hold vs DISCO Hold
- OpenText Core Legal Hold vs Zapproved Legal Hold Pro
- OpenText Core Legal Hold vs Onit Legal Holds
- OpenText Core Legal Hold vs Vidhaana Legal Hold Management
Compare OpenText Core Legal Hold with any tool side by side →
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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