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Head-to-head · Legal Hold Software

Zapproved Legal Hold Pro vs OpenText Core Legal Hold

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Zapproved Legal Hold Pro #4 in Legal Hold Software 9.0/10 Pricing on request ✓ 4 of 5 features Visit Zapproved
OpenText Core Legal Hold #6 in Legal Hold Software 8.7/10 Pricing on request ✓ 5 of 5 features Visit OpenText

Zapproved Legal Hold Pro leads on 0 checks, OpenText Core Legal Hold on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZapproved Legal Hold Pro · 9.0/10
  • Most featuresOpenText Core Legal Hold · 5 of 5

Zapproved Legal Hold Pro scores higher on our rubric for legal hold software: 9.0 against 8.7 out of 10; our editors rank them #4 and #6.

Zapproved Legal Hold Pro is the better fit for established legal teams needing hold-to-release control. OpenText Core Legal Hold is the better fit for large organizations needing silent holds.

  • Zapproved Legal Hold Pro fits best

    Established legal teams needing hold-to-release control

  • OpenText Core Legal Hold fits best

    Large organizations needing silent holds

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Side by side

Feature Zapproved Legal Hold Pro 9.0/10 Visit ↗ OpenText Core Legal Hold 8.7/10 Visit ↗
At a glance
Editor score 9.0 8.7
Ranking #4 in Legal Hold Software #6 in Legal Hold Software
Best for Established legal teams needing hold-to-release control Large organizations needing silent holds
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Docs · 24/7 Phone, Tickets, Community, Docs · 24/7
Integrations 6 integrations 6 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Zapproved Legal Hold Pro 4/5 · OpenText Core Legal Hold 5/5
Hold templates Not checked yet ✓ (best)
Custodian acknowledgment ✓ ✓
Automated reminders ✓ ✓
Audit trail ✓ ✓
Matter tracking ✓ ✓
Specs
Custodian limit Not checked yet Not checked yet
Our review
Pros
  • Automates reminders, escalations, questionnaires, and custodian tracking
  • Preserves data in Microsoft 365, Google Vault, and Slack
  • Provides audit trails, reports, matter visibility, and automatic release
  • Silent holds and in-place mailbox preservation
  • Automated reminders, acknowledgments and audit trails
  • Integrations with Microsoft 365, Google Workspace and enterprise systems
Cons
  • Quote-based pricing requires a sales conversation
  • The platform is available through the web only
  • Data collection and document review require the higher-tier plan
  • Pricing requires contacting OpenText sales
  • Available as a web platform
  • Live technical support is listed Monday–Friday
Our verdict

Zapproved Legal Hold Pro is cloud-based legal hold software for in-house corporate legal teams managing matters, custodians, communications, preservation, and compliance. The current product presentation uses the name ZDiscovery Hold,…

Read the review →

OpenText Core Legal Hold is cloud-based software for legal, compliance, HR and IT teams managing legal holds and preservation activities. It centralizes hold issuance, notice distribution, custodian acknowledgment tracking, reminders,…

Read the review →
  1. Zapproved Legal Hold ProLegal Hold Software 9.0Pricing on request
  2. OpenText Core Legal HoldLegal Hold Software 8.7Pricing on request

Strengths and trade-offs

  • Zapproved Legal Hold Pro — where it wins

    • Automates reminders, escalations, questionnaires, and custodian tracking
    • Preserves data in Microsoft 365, Google Vault, and Slack
    • Provides audit trails, reports, matter visibility, and automatic release

    Where it doesn't

    • Quote-based pricing requires a sales conversation
    • The platform is available through the web only
    • Data collection and document review require the higher-tier plan

  • OpenText Core Legal Hold — where it wins

    • Silent holds and in-place mailbox preservation
    • Automated reminders, acknowledgments and audit trails
    • Integrations with Microsoft 365, Google Workspace and enterprise systems

    Where it doesn't

    • Pricing requires contacting OpenText sales
    • Available as a web platform
    • Live technical support is listed Monday–Friday
  • Zapproved Legal Hold Pro9.0/10 · Pricing on request

    A focused legal hold platform with preservation, communications, tracking, and release controls.

    Visit ZapprovedFull verdict →
  • OpenText Core Legal Hold8.7/10 · Pricing on request

    A broad legal hold platform for large organizations managing complex preservation workflows.

    Visit OpenTextFull verdict →

More comparisons

All legal hold software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update