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Head-to-head · Legal Hold Software

Casepoint Legal Hold vs OpenText Core Legal Hold

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Casepoint Legal Hold #1 in Legal Hold Software 9.4/10 Pricing on request ✓ 5 of 5 features Visit Casepoint
OpenText Core Legal Hold #6 in Legal Hold Software 8.7/10 Pricing on request ✓ 5 of 5 features Visit OpenText

Casepoint Legal Hold leads on 0 checks, OpenText Core Legal Hold on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCasepoint Legal Hold · 9.4/10

Casepoint Legal Hold scores higher on our rubric for legal hold software: 9.4 against 8.7 out of 10; our editors rank them #1 and #6.

Casepoint Legal Hold is the better fit for broad enterprise legal hold programs. OpenText Core Legal Hold is the better fit for large organizations needing silent holds.

  • Casepoint Legal Hold fits best

    Broad enterprise legal hold programs

  • OpenText Core Legal Hold fits best

    Large organizations needing silent holds

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Side by side

Feature Casepoint Legal Hold 9.4/10 Visit ↗ OpenText Core Legal Hold 8.7/10 Visit ↗
At a glance
Editor score 9.4 8.7
Ranking #1 in Legal Hold Software #6 in Legal Hold Software
Best for Broad enterprise legal hold programs Large organizations needing silent holds
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Phone, Tickets Phone, Tickets, Community, Docs · 24/7
Integrations 10 integrations 6 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Casepoint Legal Hold 5/5 · OpenText Core Legal Hold 5/5
Hold templates ✓ ✓
Custodian acknowledgment ✓ ✓
Automated reminders ✓ ✓
Audit trail ✓ ✓
Matter tracking ✓ ✓
Specs
Custodian limit Not checked yet Not checked yet
Our review
Pros
  • Covers hold creation, approval, reminders, acknowledgments, and releases
  • Synchronizes custodians with HR directories and supports questionnaires
  • Connects with Microsoft 365, Google Workspace, Slack, Box, and Dropbox
  • Silent holds and in-place mailbox preservation
  • Automated reminders, acknowledgments and audit trails
  • Integrations with Microsoft 365, Google Workspace and enterprise systems
Cons
  • Pricing is available only through contact with sales
  • No free plan is available
  • The broad feature set may exceed the needs of smaller legal teams
  • Pricing requires contacting OpenText sales
  • Available as a web platform
  • Live technical support is listed Monday–Friday
Our verdict

Casepoint Legal Hold is cloud-based software for corporate legal teams and government agencies managing legal holds and data preservation. It supports creating, approving, modifying, and sending holds, with reusable templates, custodian…

Read the review →

OpenText Core Legal Hold is cloud-based software for legal, compliance, HR and IT teams managing legal holds and preservation activities. It centralizes hold issuance, notice distribution, custodian acknowledgment tracking, reminders,…

Read the review →
  1. Casepoint Legal HoldLegal Hold Software 9.4Pricing on request
  2. OpenText Core Legal HoldLegal Hold Software 8.7Pricing on request

Strengths and trade-offs

  • Casepoint Legal Hold — where it wins

    • Covers hold creation, approval, reminders, acknowledgments, and releases
    • Synchronizes custodians with HR directories and supports questionnaires
    • Connects with Microsoft 365, Google Workspace, Slack, Box, and Dropbox

    Where it doesn't

    • Pricing is available only through contact with sales
    • No free plan is available
    • The broad feature set may exceed the needs of smaller legal teams

  • OpenText Core Legal Hold — where it wins

    • Silent holds and in-place mailbox preservation
    • Automated reminders, acknowledgments and audit trails
    • Integrations with Microsoft 365, Google Workspace and enterprise systems

    Where it doesn't

    • Pricing requires contacting OpenText sales
    • Available as a web platform
    • Live technical support is listed Monday–Friday
  • Casepoint Legal Hold9.4/10 · Pricing on request

    A broad legal hold system with strong custodian workflows, preservation, reporting, and integrations.

    Visit CasepointFull verdict →
  • OpenText Core Legal Hold8.7/10 · Pricing on request

    A broad legal hold platform for large organizations managing complex preservation workflows.

    Visit OpenTextFull verdict →

More comparisons

All legal hold software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update