OpenText Cloudally Backup for Microsoft 365 review
A broad Microsoft 365 backup service with granular recovery, exports, and unlimited retention.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
OpenText Cloudally Backup for Microsoft 365 is a cloud service for protecting Microsoft 365 data across Exchange, SharePoint, OneDrive, Teams, and Groups. It is suited to organizations and partners that need independent backups, long-term retention, recovery from ransomware, or exports for operational and compliance needs. Automated daily or on-demand backups cover Exchange mail, calendars, contacts, tasks, and metadata, alongside SharePoint sites, OneDrive files, Teams conversations, channels, calendars, Groups data, and related metadata.
The published plans divide coverage into Files & Collaboration and Microsoft Complete. Files & Collaboration includes OneDrive, SharePoint, Groups, and Teams backup, while Microsoft Complete adds Exchange backup to that coverage. Pricing uses a contact-sales model, and there is no free plan. The service runs on the web and integrates with Microsoft Exchange, SharePoint, OneDrive, Teams, Groups, and AWS S3, making it a focused fit for Microsoft 365 environments rather than a broad multi-platform backup console.
Recovery and retention are the clearest strengths. Granular keyword search supports item-level recovery, while point-in-time snapshots and non-destructive restores provide more controlled rollback options. Cross-user recovery and mailbox recovery extend the service beyond simple file restoration. Immutable storage and unlimited retention support longer preservation policies, and exports are available in ZIP, EML, VCF, ICS, and PST formats. MFA, OAuth, and SAML-based authentication add identity controls. Choose Cloudally when Microsoft 365 coverage, export flexibility, and retention matter most; teams seeking a free plan or a non-web deployment should look elsewhere.
OpenText Cloudally Backup for Microsoft 365 pros and cons
- Where it wins
- Covers Exchange, SharePoint, OneDrive, Teams, and Groups
- Offers keyword search, item-level recovery, and point-in-time restores
- Supports immutable storage, unlimited retention, and multiple export formats
- Where it doesn't
- Pricing is handled through contact sales
- There is no free plan
- The service is available through the web platform
OpenText Cloudally Backup for Microsoft 365 fact sheet, pricing and score →
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