MSP360 Connect
MSP360 Connect: A capable free tier for basic access, with paid plans aimed at managed support teams. Ranked #68 of 134 in Remote Desktop Software by our editors (5.4/10); pricing: Free plan; best for small teams wanting free basic access.
At a glance
- Editor score5.4 / 10
- PricingFree plan
- Best forSmall teams wanting free basic access
- Free planYes
- Paid from$89.99/device/yr
- Access modeBoth
- Founded2011 · Pittsburgh, Pennsylvania, United States
- Facts checked20 Sep 2026
Where it wins
- Free plan includes recording and unlimited concurrent sessions
- Supports Windows, macOS, iOS and Android
- Managed Connect adds centralized management and HaloPSA integration
Where it doesn't
- Free access is limited to attended remote access
- Free plan supports only 5 devices in the address book
- Pro starts at $89.99 per connecting device per year
Our verdict on MSP360 Connect
MSP360 Connect is remote desktop software for personal users, small businesses, managed service providers and IT departments. Its feature set covers attended remote access, unattended access in Pro and Managed editions, file transfer, session recording, multi-monitor support, text and voice chat, multi-user sessions and unlimited concurrent sessions. Windows and macOS desktop applications are joined by iOS and Android mobile apps, while browser-based access is available through Managed Connect.
The plan structure makes the product accessible for basic remote support, but the tiers serve different operating needs. Free includes attended access, a 5-device address book, session recording, a 10 MB file transfer limit and unlimited concurrent sessions. Pro adds unattended access, a 25-device address book, a 1 GB file transfer limit and 24/7 technical support; its published price is $89.99 per connecting device per year with annual billing. Managed Connect adds centralized management, web-based remote access, mass deployment, reporting and HaloPSA integration, with pricing handled through a quote.
MSP360 Connect fits teams that want to start with free attended access or need a path toward centralized support operations. Recording, concurrent sessions and mobile applications give the product useful breadth for routine assistance, while Managed Connect is the relevant option for organizations that need administration and reporting. Buyers should look closely at access mode and device limits before choosing a tier: Free does not include unattended access, and the paid Pro license is priced per connecting device per year. Teams needing browser-based access, mass deployment or HaloPSA integration should consider Managed Connect rather than Free or Pro.
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MSP360 Connect pricing
All 3 MSP360 Connect plans and prices →
MSP360 Connect fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $89.99/device/yr |
| Access mode | Both |
| Supported platforms | Windows, macOS, iOS, Android |
| File transfer | Yes |
| Session recording | Yes |
| Managed devices | 25 devices |
| Mobile apps | Yes |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | 2FA |
| Support | Phone, Tickets, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: HaloPSA |
| Pricing | Free plan (source) |
| Website | msp360.com |
| Facts checked | 20 Sep 2026 |
MSP360 Connect integrations
MSP360 Connect lists 1 integrations on its own site.
- HaloPSA
Alternatives to MSP360 Connect
- StarDeskA remote desktop app: reach your own Windows PC or Mac from Windows, macOS, Android or iOS.9.7
- TeamViewer RemoteA mature remote support platform with broad coverage, integrations, and AI features.9.4
- SplashtopA paid remote-access suite with low entry pricing, broad platforms, and deep integrations.9.2
See all MSP360 Connect alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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