Member Solutions
Member Solutions: A billing service for gyms that combines payment processing with revenue recovery. Ranked #9 of 26 in Gym Membership Billing Software by our editors (8.3/10); pricing: Paid; best for gyms needing billing services and revenue recovery.
At a glance
- Editor score8.3 / 10
- PricingPaid
- Best forGyms needing billing services and revenue recovery
- Free planNo
- Paid from$99/mo
- Failed-payment recoveryYes
- Founded1991 · Woodbury, New York, United States
- Facts checked20 Sep 2026
Where it wins
- Supports recurring, annual, prepaid, class-pack, and drop-in billing
- Includes failed-payment follow-up, recovery, and chargeback handling
- Offers freezes, e-signatures, ACH/cards, reporting, and member accounts
Where it doesn't
- Monthly billing available at higher cost (annual option saves $1,200-$2,400/year)
- The service is delivered through web-based dashboards
- Website, chatbot, and marketing tools require higher-tier plans
Our verdict on Member Solutions
Member Solutions combines gym membership billing software with a dedicated billing team for gyms, fitness studios, martial arts schools, and other recurring-payment businesses. It handles recurring, annual, prepaid, class-pack, personal-training, and drop-in billing, while also supporting credit-card and ACH payments. Digital agreements, e-signatures, member portals, payment tracking, financial reporting, membership freezes, and automatic reactivation give operators coverage across routine account administration and payment collection.
The published plans show three annual-billed options. AI Billing Team starts at $99 per month and includes full-service billing and payment recovery, digital agreements and e-signatures, a real-time dashboard, a member portal, and data migration. AI Growth Team costs $399 per month and adds a custom website, AI-powered chatbot, lead capture forms, and SEO and analytics support. AI Full Team costs $599 per month and adds a dedicated account manager, email marketing campaigns, monthly social media content, and priority support. The higher tiers therefore extend beyond billing into member acquisition and marketing operations.
Payment recovery is the clearest area of depth: the billing team follows up on failed payments, expired cards, alternate payment methods, and chargeback disputes. Flexible billing frequencies, freezes, automatic reactivation, and accounting integration also suit businesses managing varied memberships and recurring revenue. Member Solutions is a strong fit for gyms that want billing operations and recovery handled alongside software features. Organizations seeking a lower-commitment plan, a non-web platform, or a narrower billing tool without added website and marketing services should compare alternatives.
Your product? Our editors can test Member Solutions in depth and publish a review, labelled as paid · from $149/mo →
Member Solutions pricing
All 3 Member Solutions plans and prices →
Member Solutions fact sheet
| Free plan | No |
|---|---|
| Paid from | $99/mo |
| Failed-payment recovery | Yes |
| Membership freezes | Yes |
| Refunds | Not verified |
| Payment reporting | Yes |
| Member limit | Not verified |
| Billing frequency | Flexible |
| Accounting integrations | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | PCI DSS, GDPR |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Paid (source) |
| Website | membersolutions.com |
| Facts checked | 20 Sep 2026 |
Alternatives to Member Solutions
- EzypayA mature billing platform for multi-site fitness businesses that need recovery and reporting.9.4
- Unison Payment SolutionsA gym-focused billing service combining payment recovery with wide business integrations.9.2
- ClubWiseA broad web platform combining gym billing, operations, payments, and member engagement.8.9
See all Member Solutions alternatives →
Also Ranked In
Member Solutions is ranked in 2 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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