Kumu
Kumu: A flexible web tool for building collaborative relationship and network maps. Ranked #23 of 26 in Relationship Intelligence Software by our editors (5.4/10); pricing: Free plan · paid from $9/mo · 14-day trial; best for users creating custom relationship maps.
At a glance
- Editor score5.4 / 10
- PricingFree plan · paid from $9/mo · 14-day trial
- Best forUsers creating custom relationship maps
- Free planYes
- Founded2011
- Facts checked20 Sep 2026
Where it wins
- Interactive maps for relationships, stakeholders, systems, and communities
- Imports data and adds tags, attributes, filters, and network metrics
- Collaborative projects with permissions, presentations, and embeds
Where it doesn't
- Private projects are priced separately from workspaces
- The product focuses on mapping rather than CRM-derived relationship intelligence
- It is available on the web only
Our verdict on Kumu
Kumu is a web-based platform for creating interactive relationship, stakeholder, system, community, and social network maps. It is suited to individuals, teams, organizations, and enterprises that need to visualize complex relationships and systems. Projects can combine imported spreadsheet or other data with tags, attributes, data-driven visual decorations, filtering, and focus views. Social network analysis metrics and community detection add analytical depth for users studying network structure.
Pricing is split between workspaces and private projects. The free Basic workspace includes unlimited public projects and unlimited collaborators, with daily backups listed for the monthly plan. Basic private projects cost $9 per project per month or $86.40 per project per year and include private project access. Pro workspaces cost $10 per month or $96 per year, adding fine-grained permissions, activity feeds, real-time commenting, and hourly backups on the monthly plan. Pro private projects cost $20 per month or $192 per year and include private access plus Pro workspace collaboration features. A two-week free trial of private projects is available without a credit card.
Kumu’s strongest fit is custom relationship mapping where collaborative editing, permissions, presentations, and interactive embeds matter. The platform also supports network exploration through filtering, focus views, metrics, and community detection, giving teams ways to move beyond static diagrams. Its workspace and private-project structure can suit different sharing requirements, but buyers should understand that private access is tied to project-level pricing. Organizations seeking email, calendar, or CRM-derived relationship intelligence should choose a product built around those workflows instead. Kumu is a better choice for mapping complex systems and relationships than for managing conventional sales or contact records.
Kumu pricing
Kumu fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Network data sources | Not verified |
| Warm intro paths | Not verified |
| Relationship scoring | Not verified |
| Account engagement | Not verified |
| CRM writeback | Not verified |
| Team visibility | Not verified |
| Relationship history | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | PCI DSS, SSO/SAML, 2FA |
| Support | Email, Live chat, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Free plan · paid from $9/mo · 14-day trial (source) |
| Website | kumu.io |
| Facts checked | 20 Sep 2026 |
Alternatives to Kumu
- Connect The DotsBroad relationship intelligence with strong free-plan value and practical team features.9.8
- 4DegreesA full-network CRM for teams that need relationship insight alongside deal management.8.2
- Boomerang AIA broad relationship graph and workflow layer for orchestrating warm revenue introductions.8.2
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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