Kommunicate
Kommunicate: A multichannel chat platform for teams combining AI automation with live support. Ranked #24 of 94 in Live Chat Software by our editors (6.8/10); pricing: 30-day trial; best for teams needing AI handoff across messaging channels.
At a glance
- Editor score6.8 / 10
- Pricing30-day trial
- Best forTeams needing AI handoff across messaging channels
- Free planNo
- Paid from$34/mo
- Website chatbotYes
- Founded2020 · Bengaluru, Karnataka, India
- Facts checked20 Sep 2026
Where it wins
- AI agents can hand conversations to human support teams
- Covers web, mobile apps, WhatsApp, Telegram, and Instagram
- Includes shared inboxes, campaigns, APIs, and webhooks
Where it doesn't
- No free plan is available
- Starter limits usage to 250 conversations per month
- Advanced integrations and identity management require Enterprise
Our verdict on Kommunicate
Kommunicate combines AI agents, chatbot automation, live chat, human handoff, shared inbox workflows, and campaign messaging in one customer-support platform. It is aimed at teams that need to handle conversations across websites, mobile apps, WhatsApp, Telegram, Instagram, and other messaging channels while keeping a live agent available when automation reaches its limits. Web widgets, mobile support, conversation history, visitor tracking, and chat widget customization support a broader service operation than a basic website chat tool.
The published plans place the entry point at $34 per month when billed annually. Starter includes 1 AI agent, 1 team member, and 250 conversations per month, along with web, mobile apps, WhatsApp, Telegram, and Instagram channels and AI email automation. Professional costs $167 per month when billed annually and raises the allowance to 2 AI agents, 3 team members, and 2,000 conversations per month. It also adds Zendesk, Freshdesk, and Google Analytics integrations, API and webhooks access, and campaign messaging. Enterprise provides a custom number of AI agents and seats, discounted conversation or message pricing, SSO and identity management, Salesforce, HubSpot, and Zapier integrations, plus custom features and integrations. A 30-day free trial is available.
Kommunicate fits organizations that want AI-assisted support without removing human involvement, especially when customers arrive through several messaging channels. Its integration surface includes 38 listed integrations, with connections such as Facebook Messenger, LINE, Salesforce, HubSpot, WordPress, Squarespace, Wix, and GoDaddy. API and webhooks access gives Professional teams another route for extending workflows. Smaller teams with light chat volume may find Starter's single seat and 250-conversation limit restrictive, while buyers seeking a free live-chat tier or a simpler, narrower tool should consider alternatives. Enterprise is the better fit for teams requiring custom integrations, identity management, or expanded seats.
Your product? Our editors can test Kommunicate in depth and publish a review, labelled as paid · from $149/mo →
Kommunicate pricing
All 3 Kommunicate plans and prices →
Kommunicate fact sheet
| Free plan | No |
|---|---|
| Paid from | $34/mo |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Omnichannel |
| Included agent seats | 1 agents |
| Listed integrations | 38 apps |
| Free trial | 30 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA |
| Support | Email, Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: WhatsApp, Facebook Messenger, Instagram, Telegram, LINE, Zendesk … See all → |
| Pricing | 30-day trial (source) |
| Website | kommunicate.io |
| Facts checked | 20 Sep 2026 |
Kommunicate integrations
Kommunicate lists 20 integrations on its own site.
- Facebook Messenger
- Telegram
- LINE
- Zendesk
- Salesforce
- Agile CRM
- Freshdesk
- Pipedrive
- HubSpot
- WordPress
- Squarespace
- Wix
- GoDaddy
- Moodle
- Webflow
- iOS
- Android
- Flutter
See all Kommunicate integrations →
Alternatives to Kommunicate
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
See all Kommunicate alternatives →
Also Ranked In
Kommunicate is ranked in 4 of our directories.
Used Kommunicate? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Kommunicate for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Kommunicate is listed in our Live Chat Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/kommunicate/"><img src="https://www.itechguides.com/best/badge/kommunicate.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update