JustCall Speech Analytics
JustCall Speech Analytics: A mobile-enabled call analysis feature, with fuller analytics included from Pro Plus. Ranked #10 of 39 in Call Center Speech Analytics Software by our editors (6.5/10); pricing: From $29/user/mo (annual) · 14-day trial; best for smaller teams wanting mobile-enabled call insights.
At a glance
- Editor score6.5 / 10
- PricingFrom $29/user/mo (annual) · 14-day trial
- Best forSmaller teams wanting mobile-enabled call insights
- Free planNo
- Paid from$29/user/mo
- Live call analysisYes
- Facts checked24 Sep 2026
Where it wins
- AI transcripts, summaries, sentiment tracking and topic detection
- Live agent cues, call scoring and compliance search filters
- Web, iOS, Android and API access with CRM integrations
Where it doesn't
- Team and Pro require an extra-cost AI Review Assist add-on
- Pro Plus costs $89 per user per month with annual billing
- Speech analytics sits within a broader calling product
Our verdict on JustCall Speech Analytics
JustCall Speech Analytics brings call review and live guidance into JustCall’s broader calling product. It is aimed at customer-facing teams that want transcripts, summaries, sentiment tracking and call scoring alongside their calling workflows. Smaller teams that need to check calls from mobile devices may find the web, iOS and Android access useful; an API is also available. It is less suited to buyers looking for a standalone speech analytics product, since the analytics capabilities are tied to JustCall plans or an add-on.
Pricing depends on the plan. According to the vendor’s pricing page, Team costs $29 per user per month with annual billing and Pro costs $49; both list AI Review Assist as an add-on. Team includes a business phone system with CRM integrations, while Pro adds workflow automations. Pro Plus costs $89 per user per month with annual billing and includes AI Review Assist, real-time agent assist, AI call scoring, standard and custom topics, and sentiment analysis. Business and SalesPro have quote-based pricing; their listed highlights include enterprise-grade compliance and flexibility, and AI coaching and training, respectively. A 14-day trial is available. Buyers comparing entry prices should account for the add-on on Team and Pro.
The feature set covers both after-call review and in-call support: teams can examine call moments and keywords, detect topics, score calls against skills and script-compliance criteria, and search interactions with custom filters. Real-time cues can guide agents during calls, while AI-generated insights can be logged to CRM workflows. Integrations include HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Freshdesk and Zapier. Pick it if you want those review and guidance functions connected to calling and CRM activity, particularly on mobile. If you need analytics separate from a broader calling product, or want the included AI Review Assist without moving beyond the entry tiers, compare alternatives.
JustCall Speech Analytics pricing
All 5 JustCall Speech Analytics plans and prices →
JustCall Speech Analytics fact sheet
| Free plan | No |
|---|---|
| Paid from | $29/user/mo |
| Live call analysis | Yes |
| Sentiment analysis | Yes |
| Compliance monitoring | Yes |
| Automatic topic detection | Yes |
| Agent coaching tools | Yes |
| Supported languages | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML |
| Support | Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 100+ integrations: HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, Freshdesk … See all → |
| Pricing | From $29/user/mo (annual) · 14-day trial (source) |
| Website | justcall.io |
| Facts checked | 24 Sep 2026 |
JustCall Speech Analytics integrations
JustCall Speech Analytics lists 100+ integrations on its own site — the 7 named here are the ones its pages call out.
- HubSpot
- Salesforce
- Pipedrive
- Zoho
- Zendesk
- Freshdesk
- Zapier
See all JustCall Speech Analytics integrations →
Alternatives to JustCall Speech Analytics
- NICE Interaction AnalyticsA broad speech and text analytics suite for enterprise contact-center teams.8.7
- Verint Speech AnalyticsA mature voice-only analytics product with strong search, compliance, and GenAI tools.8.2
- OpenText Contact Center AnalyticsA multichannel analytics suite for enterprises that need interaction trends, sentiment, and QA support.7.7
See all JustCall Speech Analytics alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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