iAdvize
iAdvize: A commerce-focused platform for product discovery, recommendations, and human-assisted support. Ranked #7 of 31 in Conversational Marketing Software by our editors (7.0/10); pricing: From $385/mo · 30-day trial; best for conversational product discovery and commerce.
At a glance
- Editor score7.0 / 10
- PricingFrom $385/mo · 30-day trial
- Best forConversational product discovery and commerce
- Free planNo
- Paid from$385/mo
- Lead qualificationYes
- Founded2010 · Nantes, France
- Facts checked21 Sep 2026
Where it wins
- Answers product questions and recommends items from product and knowledge-base data
- Supports conversational add-to-cart and checkout-oriented product discovery
- Routes conversations and transfers shoppers to human agents by defined rules
Where it doesn't
- Starts at $385 per month with no permanent free plan
- Higher tiers become costly for broad conversational marketing needs
- Enterprise pricing uses custom terms rather than a published amount
Our verdict on iAdvize
iAdvize is a conversational commerce platform for e-commerce brands that want to answer product questions, guide product discovery, recommend items, and support shoppers through checkout. Its AI Shopping Assistant can work from product and knowledge-base data, while engagement widgets, shopping panels, conversation starters, and smart banners create touchpoints across the shopping journey. Human agents remain part of the model through support-desk tools, co-browsing, proactive support, and transfers from automated conversations.
Pricing is structured around several paid tiers. Essentials costs $385 per month with monthly billing or $290 per month with annual billing, and includes the AI Shopping Assistant, Engagement Widgets, Shopping Panel, AI Builder, and Shopper Insights. Starter costs $690 monthly or $520 with annual billing and includes the same listed capabilities. Growth costs $1,770 monthly or $1,330 with annual billing, adding onboarding with CS. Enterprise includes custom AI Shopping Assistant conversation volume, Unlimited Product SKUs, and personalized onboarding and support. A separate Support Desk plan costs $80 per user per month and adds AI Writing Assistance, Mirroring and Co-Browsing, Embedded Apps, Rich-Messaging Content, Personalized Outreach, and Proactive Support. A 30-day trial is available.
The platform’s strongest fit is a commerce operation that needs both automated shopping guidance and structured human handoff. Conversations can be routed by skills, working hours, language, geography, or expertise, and the integration set covers Shopify, PrestaShop, Salesforce, Microsoft Dynamics, Zendesk, Gorgias, Help Scout, Kustomer, Klaviyo, Attentive, Postscript, Google Tag Manager, Tealium, Commanders Act, and OneTrust. Shopper insights, advanced reports, and conversation review support ongoing analysis. Businesses seeking general conversational marketing without a strong product-commerce focus may find the entry price and higher tiers difficult to justify.
iAdvize pricing
All 5 iAdvize plans and prices →
iAdvize fact sheet
| Free plan | No |
|---|---|
| Paid from | $385/mo |
| Lead qualification | Yes |
| Conversation routing | Yes |
| Marketing journeys | Yes |
| Supported channels | Omnichannel |
| Contact limit | Not verified |
| Human handoff | Yes |
| Free trial | 30 days · no card needed |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | GDPR, ISO 27001, 2FA |
| Support | Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 26+ integrations: Shopify, PrestaShop, Salesforce, Microsoft Dynamics, Zendesk, Gorgias … See all → |
| Pricing | From $385/mo · 30-day trial (source) |
| Website | iadvize.com |
| Facts checked | 21 Sep 2026 |
iAdvize integrations
iAdvize lists 26+ integrations on its own site — the 20 named here are the ones its pages call out.
- Shopify
- PrestaShop
- Salesforce
- Microsoft Dynamics
- Zendesk
- Gorgias
- Help Scout
- Kustomer
- Klaviyo
- Attentive
- Postscript
- Google Tag Manager
- Tealium
- Commanders Act
- OneTrust
- Trust Commander
- Axeptio
- Didomi
- Shipup
- OneStock
See all iAdvize integrations →
Alternatives to iAdvize
- IntercomA mature support workspace combining AI, live agents, ticketing, and omnichannel messaging.9.0
- LandbotA visual chatbot builder with a useful free plan and broad conversational workflows.8.1
- LivePerson Conversational CloudA broad enterprise suite for AI messaging, voice, routing, and human escalation.8.0
See all iAdvize alternatives →
iAdvize vs the competition
- iAdvize vs Intercom
- iAdvize vs Landbot
- iAdvize vs LivePerson Conversational Cloud
- iAdvize vs Infobip Conversational Marketing
- iAdvize vs Manychat
- iAdvize vs AiSensy
Compare iAdvize with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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