Gym Assistant
Gym Assistant: A front-desk-focused gym system with billing, access control, and member services. Ranked #37 of 37 in Gym Management Software by our editors (6.0/10); pricing: From $780; best for traditional gyms prioritizing front-desk operations.
At a glance
- Editor score6.0 / 10
- PricingFrom $780
- Best forTraditional gyms prioritizing front-desk operations
- Free planNo
- Founded1989 · Alameda, California, United States
- Facts checked21 Sep 2026
Where it wins
- Automated check-in, recurring billing, and payment processing
- Waivers, member records, and reporting in one system
- Door access control plus online and mobile member services
Where it doesn't
- Core software runs on Windows
- Multi-location support is limited
- MemberConnect requires version 2.6.0 and paid support
Our verdict on Gym Assistant
Gym Assistant is installed Windows software for small and medium-sized gyms, fitness centers, health clubs, and other membership-based facilities. Its focus is the operational work around a front desk: member records, membership plans, automated check-in, recurring billing, payment processing, waivers, electronic documents, and reporting. Access-control support extends to doors and turnstiles, while MemberConnect adds online signup, online payments, communications, and mobile member services. Founded in 1989, the product is suited to traditional facilities that want core membership administration and on-site access workflows in one system.
Pricing is structured around an upfront core license rather than a recurring subscription. The listed starting price is $780 one time. MemberConnect is an add-on: its Base Plan is $0 per month and includes online member signup, online payments, and billing and invoice history. The Plus Plan costs $15 per month and adds member portal messaging and SMS messaging. The Elite Plan costs $30 per month and adds a member mobile app with mobile access and check-in. MemberConnect requires Gym Assistant version 2.6.0 and an active paid support plan. The platform mix is centered on Windows, with iOS and Android support for the mobile services.
For gyms prioritizing front-desk control, Gym Assistant brings together billing, ACH/EFT and credit-card processing, digital waiver tracking, attendance and occupancy reporting, and access-control integrations. Its main fit is a conventional single-site or limited multi-location operation that values an installed Windows system and optional digital member tools. The product is less suitable for organizations that need broad multi-location capabilities or a core experience outside Windows. Facilities choosing it should also account for the separate MemberConnect requirements when online engagement, mobile check-in, or member messaging are priorities.
Your product? Our editors can test Gym Assistant in depth and publish a review, labelled as paid · from $149/mo →
Gym Assistant pricing
Gym Assistant fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Member limit | Not verified |
| Class scheduling | Not verified |
| Online booking | Not verified |
| Automated billing | Yes |
| Member mobile app | Yes |
| Multi-location support | Not verified |
| Digital waivers | Yes |
| Deployment | Desktop, Cloud |
| Platforms | Windows |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 7 integrations: ACH/EFT payment processing, credit-card payment processing, MemberConnect, access-control hardware, barcode scanners, proximity readers … |
| Pricing | From $780 (source) |
| Website | gymassistant.com |
| Facts checked | 21 Sep 2026 |
Gym Assistant integrations
Gym Assistant lists 7 integrations on its own site.
- ACH/EFT payment processing
- credit-card payment processing
- MemberConnect
- access-control hardware
- barcode scanners
- proximity readers
- Bluetooth SmartKeys
Alternatives to Gym Assistant
- WellnessLivingA broad gym and studio platform with a low annual Starter price and multi-location tools.9.4
- GymdeskA broad gym management suite with useful mobile tools and clear monthly tiers.9.3
- ZenotiA broad platform for gyms that need scheduling, billing, member tools, and multi-location control.9.2
See all Gym Assistant alternatives →
Also Ranked In
Gym Assistant is ranked in 2 of our directories.
Used Gym Assistant? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Gym Assistant for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Gym Assistant is listed in our Gym Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/gym-assistant/"><img src="https://www.itechguides.com/best/badge/gym-assistant.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update