Ghost Metrics
Ghost Metrics: A healthcare-focused analytics suite with heatmaps, replay, testing, and consent controls. Ranked #58 of 63 in Heatmap Tools by our editors (3.6/10); pricing: Paid; best for healthcare analytics teams.
At a glance
- Editor score3.6 / 10
- PricingPaid
- Best forHealthcare analytics teams
- Free planNo
- Paid from$299/mo
- Facts checked21 Sep 2026
Where it wins
- Heatmaps cover click, move, and scroll behavior
- Signed BAA and HIPAA-compliant hosting on Starter
- Combines replay, funnels, cohorts, testing, exports, and consent management
Where it doesn't
- Starts at $299 per month with no free plan
- Starter supports one website and one user
- Google Tag Manager is the listed integration
Our verdict on Ghost Metrics
Ghost Metrics is a web and product analytics platform for healthcare organizations, including clinics, practices, hospitals, and health systems. It combines real-time visitor analytics, audience insights, custom events, conversions, goals, funnels, cohorts, heatmaps, session replay, A/B testing, reporting exports, and consent management. Heatmaps cover clicks, movement, and scrolling, while session replay includes masking controls and mobile capture. The service is designed to keep protected health information out of the analytics pipeline and uses US-based infrastructure.
Pricing is aimed at organizations that need healthcare-specific controls rather than a low-cost analytics starter. Starter costs $299 per month for up to 10,000 actions, one website, and one user, with a signed BAA and HIPAA-compliant hosting. Standard costs $399 per month for up to 250,000 actions, one website, and five users; it also adds data ownership and an activity log. Premium costs $499 per month for up to 1,000,000 actions, five websites, and 10 users, with funnels, cohorts, heatmaps, and A/B testing. Enterprise supports over 1,000,000 actions, over five websites, unlimited users, advanced analytics, SSO, and a custom BAA.
The strongest fit is a healthcare analytics team that needs reporting, consent management, and analysis across visitor behavior and product activity in one service. The Reporting API and data export support broader reporting workflows, while Google Tag Manager provides a defined integration point. Teams evaluating the paid tiers should match their expected action volume, website count, and user access to the plan structure. Ghost Metrics is less suitable for organizations seeking a free entry tier, a lower starting price, or a broader listed integration ecosystem. Choose it when HIPAA-related controls and a wide analytics feature set matter more than minimizing subscription cost.
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Ghost Metrics pricing
All 4 Ghost Metrics plans and prices →
Ghost Metrics fact sheet
| Free plan | No |
|---|---|
| Paid from | $299/mo |
| Heatmap types | Not verified |
| Session recordings | Yes |
| Monthly session limit | Not verified |
| Recording retention | Not verified |
| Rage-click detection | Not verified |
| Mobile capture | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, HIPAA |
| Support | Email, Tickets, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: Google Tag Manager |
| Pricing | Paid (source) |
| Website | ghostmetrics.io |
| Facts checked | 21 Sep 2026 |
Ghost Metrics integrations
Ghost Metrics lists 1 integrations on its own site.
- Google Tag Manager
Alternatives to Ghost Metrics
- Microsoft ClarityA free, broad heatmap toolkit for teams analyzing web and mobile behavior.9.4
- Crazy EggA familiar heatmap toolkit with recordings, testing, surveys, and AI analysis.9.2
- MatomoA broad open-source analytics suite for teams that need heatmaps and data ownership.9.1
See all Ghost Metrics alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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