EmailCaddie
EmailCaddie: Tracks email engagement and adds mail merges to Outlook, with plans from $10 per month billed annually. Ranked #9 of 27 in Sales Email Tracking Software by our editors (8.2/10); pricing: 14-day trial; best for outlook teams needing tracked mail merges.
At a glance
- Editor score8.2 / 10
- Pricing14-day trial
- Best forOutlook teams needing tracked mail merges
- Free planNo
- Paid from$10/mo
- Reply trackingYes
- Founded2002 · Suva, Fiji
- Facts checked19 Sep 2026
Where it wins
- Tracks opens, clicks, and Office 365 replies with instant notifications
- Supports follow-up mail merges based on tracking data
- Premium synchronizes merge tracking data with Salesforce
Where it doesn't
- Designed as an Outlook add-in, not a Gmail-native tracker
- Standard has no merge tracking; it starts with the Trial plan
- Annual plans require less per month than monthly billing
Our verdict on EmailCaddie
EmailCaddie is an Outlook add-in for teams that want to track message engagement and send mail merges from Outlook. It records opens and link clicks, tracks replies with Office 365, and can send desktop or email notifications. A browser-based timeline and dashboard show email activity. Mail merge features include personalized messages, scheduled sends, and follow-up merges based on tracking data, making it a fit for Outlook teams coordinating outreach and follow-ups. It is not a Gmail-native tracker, so teams centered on Gmail should look elsewhere.
Plans are organized around merge volume and integration needs. Trial lasts 14 days and includes open and click tracking, instant notifications, Office 365 reply tracking, and merge tracking for up to 100 emails per day. Standard costs $10 per month with annual billing or $15 monthly; it adds web reports and email notifications but no merge tracking. Pro costs $20 per month annually or $30 monthly, adds tracking for up to 500 merge emails per day, and includes Email Merge Pro. Premium costs $30 per month annually or $50 monthly, with unlimited merge tracking and Salesforce Merge Integration. All paid tiers list open and click tracking, notifications, web reports, and Office 365 reply tracking.
The product’s value is in combining engagement signals with Outlook mail merges: follow-up merges can use tracking data, and merge results can be exported to CSV or Excel. Salesforce synchronization is available through the Premium plan’s Salesforce Merge Integration, while Office 365 and Microsoft Excel are among the listed integrations. The vendor describes the add-in for supported Windows versions of Outlook and Office 365. Choose EmailCaddie if Outlook is central to your workflow and tracked merges matter; choose another option if you need a Gmail-native tracker or do not need mail merge features and prefer a simpler tracker.
Your product? Our editors can test EmailCaddie in depth and publish a review, labelled as paid · from $149/mo →
EmailCaddie pricing
All 7 EmailCaddie plans and prices →
EmailCaddie fact sheet
| Free plan | No |
|---|---|
| Paid from | $10/mo |
| Email client support | Outlook |
| Open tracking | Yes |
| Click tracking | Yes |
| Reply tracking | Yes |
| Attachment tracking | Not verified |
| Real-time alerts | Yes |
| CRM synchronization | Yes |
| Free trial | 14 days |
| Deployment | Desktop, Cloud |
| Platforms | Windows, Web |
| Integrations | 4 integrations: Salesforce, Microsoft Excel, Microsoft Access, Office 365 |
| Pricing | 14-day trial (source) |
| Website | emailcaddie.com |
| Facts checked | 19 Sep 2026 |
EmailCaddie integrations
EmailCaddie lists 4 integrations on its own site.
- Salesforce
- Microsoft Excel
- Microsoft Access
- Office 365
Alternatives to EmailCaddie
- MailsuiteA broad tracking toolkit for teams working across email, PDFs, campaigns, and CRMs.9.4
- BoomerangA follow-up toolkit for Gmail and Outlook, with tracking and scheduling from a free plan.9.2
- OutsolviSales email tracking with confidence-scored opens, sequences and AI assistance.9.1
See all EmailCaddie alternatives →
Used EmailCaddie? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used EmailCaddie for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
EmailCaddie is listed in our Sales Email Tracking Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/emailcaddie/"><img src="https://www.itechguides.com/best/badge/emailcaddie.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update