EmailCaddie review
Tracks email engagement and adds mail merges to Outlook, with plans from $10 per month billed annually.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
EmailCaddie is an Outlook add-in for teams that want to track message engagement and send mail merges from Outlook. It records opens and link clicks, tracks replies with Office 365, and can send desktop or email notifications. A browser-based timeline and dashboard show email activity. Mail merge features include personalized messages, scheduled sends, and follow-up merges based on tracking data, making it a fit for Outlook teams coordinating outreach and follow-ups. It is not a Gmail-native tracker, so teams centered on Gmail should look elsewhere.
Plans are organized around merge volume and integration needs. Trial lasts 14 days and includes open and click tracking, instant notifications, Office 365 reply tracking, and merge tracking for up to 100 emails per day. Standard costs $10 per month with annual billing or $15 monthly; it adds web reports and email notifications but no merge tracking. Pro costs $20 per month annually or $30 monthly, adds tracking for up to 500 merge emails per day, and includes Email Merge Pro. Premium costs $30 per month annually or $50 monthly, with unlimited merge tracking and Salesforce Merge Integration. All paid tiers list open and click tracking, notifications, web reports, and Office 365 reply tracking.
The product’s value is in combining engagement signals with Outlook mail merges: follow-up merges can use tracking data, and merge results can be exported to CSV or Excel. Salesforce synchronization is available through the Premium plan’s Salesforce Merge Integration, while Office 365 and Microsoft Excel are among the listed integrations. The vendor describes the add-in for supported Windows versions of Outlook and Office 365. Choose EmailCaddie if Outlook is central to your workflow and tracked merges matter; choose another option if you need a Gmail-native tracker or do not need mail merge features and prefer a simpler tracker.
EmailCaddie pros and cons
- Where it wins
- Tracks opens, clicks, and Office 365 replies with instant notifications
- Supports follow-up mail merges based on tracking data
- Premium synchronizes merge tracking data with Salesforce
- Where it doesn't
- Designed as an Outlook add-in, not a Gmail-native tracker
- Standard has no merge tracking; it starts with the Trial plan
- Annual plans require less per month than monthly billing
EmailCaddie fact sheet, pricing and score →
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