CrashPlan Legal Hold
CrashPlan Legal Hold: A policy-driven legal hold layer for teams needing backup, collection, and API control. Ranked #21 of 26 in Legal Hold Software by our editors (7.0/10); pricing: Pricing on request; best for file-preservation teams needing API control.
At a glance
- Editor score7.0 / 10
- PricingPricing on request
- Best forFile-preservation teams needing API control
- Free planNo
- Custodian acknowledgmentNo
- Facts checked21 Sep 2026
Where it wins
- Preserves file updates, versions, deleted files, and expiring versions
- Supports console or API collection with flexible selection criteria
- Provides matter timelines, role separation, and API lifecycle management
Where it doesn't
- Pricing is quote-based rather than publicly listed
- Does not verify custodian acknowledgment workflows
- Available through CrashPlan Enterprise plans and its backup environment
Our verdict on CrashPlan Legal Hold
CrashPlan Legal Hold preserves and collects endpoint backup data for enterprise legal and IT teams managing legal matters. It lets teams define preservation policies, organize custodians under matters, retain file versions and deleted files, collect files through the console or API, and review recorded hold activity. Client support covers Windows, macOS, and Linux, with web access and API support for administrative workflows.
Its standout capability is preservation through continuous backup. Policies can define files and retention periods, while open matters can keep deleted files and otherwise-expiring versions preserved. Collection can be narrowed by path, pattern, date, or version, then handled through the console or API. The matter activity timeline records hold events and collections, and the legal hold lifecycle can be managed programmatically. Role-based access and separation of duties also support divided responsibilities across legal and IT teams.
The published Enterprise plan includes legal hold preservation policies, matter and custodian management, file and version retention, console-based collection, Legal Hold API access, and recorded matter activity. Pricing uses customized quotes, so organizations should plan for a sales-led evaluation. CrashPlan Legal Hold suits teams that want legal preservation integrated with an endpoint backup environment, especially where API control and continuous version retention matter. Teams that require verified custodian acknowledgment workflows should consider a product designed around that process instead.
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CrashPlan Legal Hold pricing
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CrashPlan Legal Hold fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Hold templates | Not verified |
| Custodian acknowledgment | No |
| Automated reminders | Not verified |
| Audit trail | Yes |
| Matter tracking | Yes |
| Custodian limit | Not verified |
| Deployment | Cloud, Desktop |
| Platforms | Web, Windows, macOS, Linux |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, 2FA |
| Support | Docs |
| Built for | Enterprise (editorial estimate) |
| Pricing | Pricing on request (source) |
| Website | crashplan.com |
| Facts checked | 21 Sep 2026 |
Alternatives to CrashPlan Legal Hold
- Casepoint Legal HoldA broad legal hold system with strong custodian workflows, preservation, reporting, and integrations.9.4
- Exterro Legal HoldA broad legal hold platform for teams that need detailed workflows and extensive connectors.9.3
- DISCO HoldA mature, integration-rich legal hold platform for teams managing complex preservation work.9.2
See all CrashPlan Legal Hold alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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