CrashPlan Legal Hold review
A policy-driven legal hold layer for teams needing backup, collection, and API control.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
CrashPlan Legal Hold preserves and collects endpoint backup data for enterprise legal and IT teams managing legal matters. It lets teams define preservation policies, organize custodians under matters, retain file versions and deleted files, collect files through the console or API, and review recorded hold activity. Client support covers Windows, macOS, and Linux, with web access and API support for administrative workflows.
Its standout capability is preservation through continuous backup. Policies can define files and retention periods, while open matters can keep deleted files and otherwise-expiring versions preserved. Collection can be narrowed by path, pattern, date, or version, then handled through the console or API. The matter activity timeline records hold events and collections, and the legal hold lifecycle can be managed programmatically. Role-based access and separation of duties also support divided responsibilities across legal and IT teams.
The published Enterprise plan includes legal hold preservation policies, matter and custodian management, file and version retention, console-based collection, Legal Hold API access, and recorded matter activity. Pricing uses customized quotes, so organizations should plan for a sales-led evaluation. CrashPlan Legal Hold suits teams that want legal preservation integrated with an endpoint backup environment, especially where API control and continuous version retention matter. Teams that require verified custodian acknowledgment workflows should consider a product designed around that process instead.
CrashPlan Legal Hold pros and cons
- Where it wins
- Preserves file updates, versions, deleted files, and expiring versions
- Supports console or API collection with flexible selection criteria
- Provides matter timelines, role separation, and API lifecycle management
- Where it doesn't
- Pricing is quote-based rather than publicly listed
- Does not verify custodian acknowledgment workflows
- Available through CrashPlan Enterprise plans and its backup environment
CrashPlan Legal Hold fact sheet, pricing and score →
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