ChatReact
ChatReact: A knowledge-based website chatbot with answer scoring, FAQ suggestions and live-agent handoff. Ranked #16 of 27 in Faq Bots by our editors (7.6/10); pricing: Free plan; best for teams focused on answer quality in EU languages.
At a glance
- Editor score7.6 / 10
- PricingFree plan
- Best forTeams focused on answer quality in EU languages
- Free planYes
- Paid from€29/mo
- Monthly conversations500 conversations
- Facts checked24 Sep 2026
Where it wins
- Ingests FAQs, documents and crawled website content
- Scores answer confidence and suggests FAQ improvements
- Supports 24 EU languages and live-agent handoff
Where it doesn't
- Free plan allows 100 chats per month
- Starter is limited to one chatbot and 500 chats monthly
- Integrations listed are limited to WordPress and Shopify
Our verdict on ChatReact
ChatReact creates website chatbots that answer customer questions using FAQs, uploaded documents and crawled website content. Teams can embed a chat widget, route conversations to human agents, and review analytics on conversations and response quality. Its multilingual answer generation covers 24 EU languages, while confidence scoring and an Improvement Agent make answer quality central to the product. It suits small teams through enterprise buyers that need a knowledge-based FAQ bot; agencies also have plans built around multiple client companies and chatbots.
The FAQ workflow is more than a static knowledge lookup. ChatReact generates FAQ suggestions from the knowledge base, scores answer confidence, and has an Improvement Agent suggest chatbot changes after incorrect answers. Those tools, alongside response-quality analytics, help teams identify where answers may need attention. The product also prepares reviewable reply drafts for incoming Outlook email. Live-chat handoff provides a route to a human when an automated response is not enough. WordPress and Shopify are the named integrations, with web and API platforms and cloud and browser-extension deployment options.
According to the vendor's pricing page, Free costs €0 monthly and includes one chatbot, 100 chats per month, 25 FAQs per bot, one team member and 10 MB storage. Starter is €29 monthly for one chatbot, 500 chats, 100 FAQs per bot and five team members; Professional is €99 for three chatbots, 1,000 chats, 200 FAQs per bot and 20 team members. Enterprise lists unlimited chatbots, chats and FAQs without a displayed price. Agency plans cost €349, €999 and €2,699 monthly, with increasing company, chatbot, chat and FAQ limits. Choose ChatReact when multilingual answers and reviewable quality signals matter; teams wanting a broader set of named integrations or a larger free chat allowance may prefer another option.
Your product? Our editors can test ChatReact in depth and publish a review, labelled as paid · from $149/mo →
ChatReact pricing
All 7 ChatReact plans and prices →
ChatReact fact sheet
| Free plan | Yes |
|---|---|
| Paid from | €29/mo |
| Training sources | Mixed |
| Deployment channels | Web_widget |
| Monthly conversations | 500 conversations |
| Knowledge-source limit | Not verified |
| Human handoff | Yes |
| Multilingual support | Yes |
| Analytics and reports | Yes |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: WordPress, Shopify See all → |
| Pricing | Free plan (source) |
| Website | chatreact.ai |
| Facts checked | 24 Sep 2026 |
ChatReact integrations
ChatReact lists 2 integrations on its own site.
- WordPress
- Shopify
See all ChatReact integrations →
Alternatives to ChatReact
- ChatbaseA multichannel FAQ agent with broad knowledge inputs, testing, analytics, and human handoff.9.1
- SiteSpeakAIA multilingual chatbot that learns from varied sources and hands conversations to people.9.0
- ChatlingA visual FAQ bot builder with a knowledge base, live chat, and multichannel deployment.8.9
See all ChatReact alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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