Chataptor
Chataptor: A free WordPress chat widget with mobile replies and a shared inbox for supported channels. Ranked #38 of 48 in WordPress Live Chat Plugins by our editors (5.2/10); pricing: Free plan; best for small teams handling website and social messages.
At a glance
- Editor score5.2 / 10
- PricingFree plan
- Best forSmall teams handling website and social messages
- Free planYes
- Paid fromFree
- Chatbot supportNo
- Facts checked9 Oct 2026
Where it wins
- Free service includes website chat, a shared inbox, and automatic translation
- Mobile app supports replies and push notifications for incoming messages
- Connects WordPress and WooCommerce with email and social messaging channels
Where it doesn't
- Operators, channels, translations, and widget settings are managed outside WordPress
- No chatbot is included
- Support is available through email
Our verdict on Chataptor
Chataptor combines a website chat widget with a shared inbox for conversations from supported channels. It is suited to small and mid-market teams that want to manage website, email, and social messages in one place, with replies available through a web workspace or mobile app. The WordPress plugin loads and configures the widget, and it also works on WooCommerce pages. Chataptor is a cloud service from BROWIN Limited Liability Company Partnership, based in Łódź, Poland.
The vendor’s terms say the service is currently free of charge, and the published Free plan includes website live chat, a shared inbox, a mobile customer support app, and automatic message translation. The terms also say paid plans may be added in the future. Translation is an especially useful distinction for teams handling messages across languages, while prepared replies can help operators answer recurring questions. The mobile app sends push notifications for incoming messages, giving teams another way to keep up with conversations beyond the web workspace.
The WordPress plugin does not contain the operating controls: conversations, operators, channels, translations, and widget settings are managed in a Chataptor account. Supported connections include email, Instagram, Facebook, WhatsApp, and Messenger, alongside WordPress and WooCommerce. The stated support channel is email, and the service lists GDPR compliance. Chataptor should suit teams seeking free multichannel chat and mobile inbox access without a chatbot; organizations that require chat management inside WordPress or chatbot functionality should consider alternatives.
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Chataptor pricing
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Chataptor fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Free |
| Chatbot support | No |
| Mobile apps | Yes |
| Visitor tracking | Not verified |
| Proactive chat | Not verified |
| Chat routing | Not verified |
| Messaging channels | Website, email, and social |
| Deployment | Cloud, Mobile, Browser extension |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR |
| Support | |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 7 integrations: WordPress, WooCommerce, Email, Instagram, Facebook, WhatsApp … |
| Pricing | Free plan (source) |
| Website | chataptor.com |
| Facts checked | 9 Oct 2026 |
Chataptor integrations
Chataptor lists 7 integrations on its own site.
- WordPress
- WooCommerce
- Messenger
Alternatives to Chataptor
- tawk.toA free live-chat foundation with visitor tracking, ticketing, and paid AI tiers.9.3
- LiveChatLiveChat pairs WordPress-connected agent chat with visitor tracking and messaging channels.9.2
- Zoho SalesIQA flexible chat and visitor-engagement tool, especially suited to Zoho users.9.1
See all Chataptor alternatives →
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Featured on iTechGuides
Chataptor is listed in our WordPress Live Chat Plugins directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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