CharityTracker
CharityTracker: Affordable intake, case, referral, outcome, and reporting tools for nonprofit teams. Ranked #6 of 29 in Nonprofit Program Management Software by our editors (8.7/10); pricing: 14-day trial; best for affordable case and outcome tracking.
At a glance
- Editor score8.7 / 10
- Pricing14-day trial
- Best forAffordable case and outcome tracking
- Free planNo
- Paid from$216/user/yr
- Outcome trackingYes
- Founded2006 · Florence, Alabama, United States
- Facts checked20 Sep 2026
Where it wins
- Covers intake, cases, outcomes, referrals, documents, and reporting
- Paid plans start at $20 per user monthly
- Includes scheduling, SMS broadcasts, signatures, and API access
Where it doesn't
- Platform coverage is limited to web and API
- Advanced capabilities require higher-tier plans
- No free plan is available
Our verdict on CharityTracker
CharityTracker is a cloud-based case management platform for nonprofits, human-services organizations, churches, healthcare providers, government agencies, and community networks. It brings client intake, case notes, assistance records, referrals, documents, assessments, outcomes, and reporting into one system. Its focus suits organizations that need to track participant journeys and coordinate services across an assistance network, rather than teams seeking a narrow donor or fundraising database.
The published plans show three paid tiers, each available with monthly or annual billing. Basic costs $20 per user per month or $216 per user per year and includes case management, reports, area-wide bulletins, 24/7/365 access, and daily backup. Plus costs $40 monthly or $432 annually per user, adding barcode scanning, client IDs, digital signature capture, file uploads, requests, and referrals. Pro costs $60 monthly or $648 annually per user and adds kiosk or remote intake, SMS broadcasts, appointments, scheduling, customizable assessments, and Changes Over Time reports. Paid tiers include a 14-day trial, with no credit card required.
CharityTracker’s strongest differentiator is breadth across the service-delivery workflow: intake, assessments, outcome tracking, documents, signatures, referrals, scheduling, reporting, and API access. That makes it a practical fit for programs that need shared records and reporting for programs, funders, and boards. The trade-off is platform scope: the listed access points are web and API, so organizations prioritizing native mobile apps may prefer another option. Choose CharityTracker when affordable per-user pricing and case-to-outcome tracking matter most; look elsewhere if a wider platform ecosystem is central to the buying decision.
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CharityTracker pricing
All 3 CharityTracker plans and prices →
CharityTracker fact sheet
| Free plan | No |
|---|---|
| Paid from | $216/user/yr |
| Outcome tracking | Yes |
| Participant portal | Yes |
| Forms and surveys | Yes |
| Reporting dashboards | Yes |
| Mobile access | Not verified |
| Participant limit | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | HIPAA, ISO 27001, PCI DSS |
| Support | Email, Live chat, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: API |
| Pricing | 14-day trial (source) |
| Website | charitytracker.com |
| Facts checked | 20 Sep 2026 |
CharityTracker integrations
CharityTracker lists 1 integrations on its own site.
- API
Alternatives to CharityTracker
- MELRA broad MEL platform for organizations managing complex programmes, portfolios and evaluations.9.4
- ActivityInfoA flexible program data platform with deep collection, reporting, and deployment options.9.2
- More Good TogetherA broad web-based workspace for managing nonprofit programs, people, workflows, and outcomes.9.0
See all CharityTracker alternatives →
CharityTracker vs the competition
- CharityTracker vs MELR
- CharityTracker vs ActivityInfo
- CharityTracker vs More Good Together
- CharityTracker vs Alleviate ImpactOps OS
- CharityTracker vs Kinaki
- CharityTracker vs CaseWorthy
Compare CharityTracker with any tool side by side →
Also Ranked In
CharityTracker is ranked in 3 of our directories.
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Featured on iTechGuides
CharityTracker is listed in our Nonprofit Program Management Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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