CentralSquare Utility Billing
CentralSquare Utility Billing: A municipal billing suite covering payments, meters, rates, portals, and collections. Ranked #11 of 26 in Utility Billing Software by our editors (8.1/10); pricing: Pricing on request; best for municipalities needing cloud billing and collections.
At a glance
- Editor score8.1 / 10
- PricingPricing on request
- Best forMunicipalities needing cloud billing and collections
- Free planNo
- Meter data importYes
- Facts checked20 Sep 2026
Where it wins
- Supports water, electric, gas, waste, and recycling billing
- Combines citizen portals, recurring payments, notifications, and reconciliation
- Connects with CentralSquare finance, asset, GIS, and tax systems
Where it doesn't
- Pricing follows a contact-sales process
- Integration coverage centers on CentralSquare public-administration systems
- Requires fit with the organization’s existing municipal technology environment
Our verdict on CentralSquare Utility Billing
CentralSquare Utility Billing is a cloud-hosted system for local governments managing utility revenue, customer accounts, billing, collections, and payments. It supports water, electric, gas, waste, and recycling services, with both flat-rate and tiered-rate billing. Municipal teams can provide a 24/7 citizen account and billing portal, accept one-time, scheduled, and recurring payments, and manage account activity through web and API access.
Its strongest area is the connection between billing operations and customer payment workflows. Automated billing and payment notifications help organize routine communications, while real-time payment processing and reconciliation address the financial side of collections. Meter-read and usage workflows support usage-based operations, and service order creation and management extends the system beyond invoice generation. This combination suits municipalities that need billing, payments, account access, and operational requests within one utility-focused environment.
The platform also fits organizations using other CentralSquare products. Published integrations include Finance Enterprise, Enterprise Asset Management, Community Development, Property Tax, and GIS, allowing utility billing to connect with finance, asset management, development, tax, and mapping functions. Pricing is handled through a sales-led process, so procurement teams should evaluate the commercial fit alongside their municipal systems and integration requirements. CentralSquare Utility Billing is a sensible choice for local governments seeking cloud billing with citizen access, rate management, meter workflows, and recurring payments. Organizations needing a wider range of third-party integrations or a self-service purchase path should compare alternatives.
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CentralSquare Utility Billing pricing
CentralSquare Utility Billing fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Utility types | gas, electric, water, waste, recycling |
| Billing model | Mixed |
| Rate management | Yes |
| Meter data import | Yes |
| Payment processing | Yes |
| Autopay | Yes |
| Customer account portal | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | PCI DSS |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: Finance Enterprise, Enterprise Asset Management, Community Development, Property Tax, GIS |
| Pricing | Pricing on request |
| Website | centralsquare.com |
| Facts checked | 20 Sep 2026 |
CentralSquare Utility Billing integrations
CentralSquare Utility Billing lists 5 integrations on its own site.
- Finance Enterprise
- Enterprise Asset Management
- Community Development
- Property Tax
- GIS
Alternatives to CentralSquare Utility Billing
- Utilities GroupA broad utility billing platform for retailers managing complex markets, meters and tariffs.9.4
- CUSI Utility BillingA broad utility billing platform for organizations that need connected operations.9.2
- SkyBill Utility BillingA broad utility billing platform for operators managing varied meters, rates, and payment workflows.9.1
See all CentralSquare Utility Billing alternatives →
Also Ranked In
CentralSquare Utility Billing is ranked in 3 of our directories.
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CentralSquare Utility Billing is listed in our Utility Billing Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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