BUGtrack

At a glance

• Editor score
  5.8 / 10
• Pricing
  14-day trial
• Best for
  Small teams needing traditional issue controls
• Free plan
  No
• Paid from
  $15/user/mo
• Custom workflows
  Yes
• Founded
  2001 · Long Grove, Illinois, USA
• Facts checked
  21 Sep 2026

• Where it wins

  • Configurable workflows, statuses, reassignment rules, and audit history
  • Email-to-issue conversion, time tracking, reporting, and custom fields
  • Source-control integrations with CVS, Subversion, and Visual Source Safe

• Where it doesn't

  • No free plan; pricing starts at $15 per user monthly
  • Web-only access limits platform coverage
  • Selected integrations may not fit teams needing a broader ecosystem

Our verdict on BUGtrack

BUGtrack is a hosted, web-based issue tracking application for software teams and organizations managing bugs, tasks, business issues, and project work. Its traditional issue controls cover categorization, assignment, filtering, chronological discussions, audit history, configurable workflows, time estimation, resolution-time tracking, permissions, reporting, and custom forms. Small teams receive per-user pricing, while larger teams can choose monthly unlimited-user editions.

Pricing is divided between Standard and Professional editions. Standard costs $99 per month and includes unlimited users, projects, bugs/issues, storage, browser access, email notifications, time estimation, and role-based permissions. Professional costs $199 per month and adds data import/export, custom fields, an email interface, and source-control integration while retaining unlimited users, projects, bugs/issues, and storage. Teams with fewer than seven people can use Standard pricing at $15 per user per month or Professional pricing at $30 per user per month. A 14-day free trial is available, but there is no free plan.

BUGtrack fits teams that want structured issue management without moving beyond a browser-based application. Email notifications and email-to-issue conversion support work intake, while CSV and Excel import/export help move information in and out of the system. Integrations include CVS, Subversion, Microsoft Visual Source Safe, and CRMdesk. The product should suit small teams that value permissions, audit history, time tracking, and conventional workflows. Teams that require access beyond the web or a wider integration environment should consider a different issue-tracking approach.

Your product? Our editors can test BUGtrack in depth and publish a review, labelled as paid · from $149/mo →

BUGtrack pricing

All 4 BUGtrack plans and prices →

BUGtrack fact sheet

BUGtrack integrations

BUGtrack lists 4 integrations on its own site.

• CVS
• Subversion
• Microsoft Visual Source Safe
• CRMdesk

Alternatives to BUGtrack

• JiraA mature, broad issue tracker with flexible views, automation, and a free tier.9.4
• YouTrackA value-focused issue tracker with agile planning, helpdesk, automation, and AI.9.2
• OpenProjectA broad open-source workspace for teams combining issue tracking with project planning.9.1

See all BUGtrack alternatives →

Featured on iTechGuides

BUGtrack is listed in our Issue Tracking Software directory. Add the badge to your site — it links back to this page.

<a href="https://www.itechguides.com/products/bugtrack/"><img src="https://www.itechguides.com/best/badge/bugtrack.svg" alt="Featured on iTechGuides" width="230" height="46"></a>

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update