Acty
Remote visual assistance for field teams and experts
At a glance
- Editor scoreNot yet scored
- PricingPricing on request
- Best forField teams needing straightforward AR expert sessions
- AR guidanceYes
- Facts checked24 Sep 2026
Where it wins
- Live two-way video and audio connect field workers with remote experts.
- AR annotations and on-screen guidance support visual troubleshooting.
- Session recording, file sharing and selected smart-glasses support aid field work.
Where it doesn't
- Pricing is handled through sales rather than published plans.
- Feature and integration breadth is relatively modest.
- Smart-glasses support is limited to selected devices.
Our verdict on Acty
Acty connects field workers with remote experts for maintenance, inspection and troubleshooting. Sessions combine live two-way video and audio with visual annotations and on-screen guidance, so an expert can help interpret what a worker sees. Web, iOS and Android access supports teams working from different devices, while cloud and mobile deployment fits distributed operations. Its stated audience ranges from small businesses to enterprise teams, making it relevant where remote visual assistance is a practical part of field work rather than a general-purpose collaboration hub.
The product’s value centers on the session itself: participants can share files and images, add AR guidance, and record sessions for later retrieval. Selected smart-glasses support adds a hands-free option for compatible field workflows. That combination suits troubleshooting where a live view and visual direction matter; buyers should check whether their specific glasses are supported before planning around that capability. Acty’s described feature set stays focused on expert assistance, so organizations seeking a wider collaboration or integration ecosystem may want to compare alternatives.
According to the vendor’s indicated pricing model, buyers contact sales rather than select from published prices, so teams will need to discuss cost and plan scope directly. Support channels include email and documentation. Acty is a sensible fit for field teams that need video-based expert help, AR annotations, recording and mobile access in one service. It is less suited to buyers who need transparent, self-service pricing or a broad platform ecosystem. Before choosing it, confirm fit for the team’s devices and the requirements of its field sessions with the vendor.
Acty pricing
Acty fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| AR guidance | Yes |
| Smart-glasses support | Yes |
| Session recording | Yes |
| Session participants | Not verified |
| Mobile apps | Both |
| Offline mode | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request (source) |
| Website | acty.com |
| Facts checked | 24 Sep 2026 |
Alternatives to Acty
- SightCall Remote Visual SupportBroad visual support coverage for enterprise workflows, with sales-led pricing.—
- XMReality Remote GuidanceGuided video calls pair live visual tools with recordings, AI summaries, and integrations.5.0
- TeamViewer FrontlineEnterprise AR guidance, remote assistance, and workflow management for industrial teams.—
Used Acty? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Acty for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Acty is listed in our Remote Visual Support Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/acty/"><img src="https://www.itechguides.com/best/badge/acty.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes a score or a verdict. How we rank.