Acty review
Live video, AR guidance and recording connect field workers with remote experts.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Acty connects field workers with remote experts for maintenance, inspection and troubleshooting. Sessions combine live two-way video and audio with visual annotations and on-screen guidance, so an expert can help interpret what a worker sees. Web, iOS and Android access supports teams working from different devices, while cloud and mobile deployment fits distributed operations. Its stated audience ranges from small businesses to enterprise teams, making it relevant where remote visual assistance is a practical part of field work rather than a general-purpose collaboration hub.
The product’s value centers on the session itself: participants can share files and images, add AR guidance, and record sessions for later retrieval. Selected smart-glasses support adds a hands-free option for compatible field workflows. That combination suits troubleshooting where a live view and visual direction matter; buyers should check whether their specific glasses are supported before planning around that capability. Acty’s described feature set stays focused on expert assistance, so organizations seeking a wider collaboration or integration ecosystem may want to compare alternatives.
According to the vendor’s indicated pricing model, buyers contact sales rather than select from published prices, so teams will need to discuss cost and plan scope directly. Support channels include email and documentation. Acty is a sensible fit for field teams that need video-based expert help, AR annotations, recording and mobile access in one service. It is less suited to buyers who need transparent, self-service pricing or a broad platform ecosystem. Before choosing it, confirm fit for the team’s devices and the requirements of its field sessions with the vendor.
Acty pros and cons
- Where it wins
- Live two-way video and audio connect field workers with remote experts.
- AR annotations and on-screen guidance support visual troubleshooting.
- Session recording, file sharing and selected smart-glasses support aid field work.
- Where it doesn't
- Pricing is handled through sales rather than published plans.
- Feature and integration breadth is relatively modest.
- Smart-glasses support is limited to selected devices.
Acty fact sheet, pricing and score →
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