This was a June 2022 Windows update issue, not a newly reported Windows outage. Microsoft said installing Windows 11 update KB5014697 could cause the host PC to lose its internet connection when a client connected to its Wi-Fi hotspot; Microsoft’s Windows 11 update record says the issue was addressed in KB5014668.
What happened to Windows Wi-Fi hotspots?
On June 14, 2022, Microsoft documented a hotspot problem in its Windows 11 release notes for KB5014697, OS Build 22000.739. When another device connected to a Windows PC’s hotspot, the host computer could lose its own internet connection. Microsoft’s entry says devices might be unable to use the hotspot feature and identifies KB5014668 as addressing the issue. Microsoft’s KB5014697 update record is the direct source for the Windows 11 symptom and resolution.
Who was affected?
Windows 11: directly confirmed in Microsoft’s update record
The official entry specifically documents the issue for the Windows 11 update KB5014697. It does not provide an affected-device count or failure rate.
Other Windows versions: broader scope reported at the time
In a June 17, 2022 report, Petri summarized Microsoft’s Windows Health dashboard as saying the issue affected supported client and server Windows versions. That is a broader historical scope than the cited Windows 11 update entry directly confirms, so it should be treated as Petri’s report of Microsoft’s dashboard rather than as a version-by-version list in the KB record. Petri’s contemporaneous report also quoted Microsoft’s temporary mitigation.
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What should you do if you see the same symptom?
Check whether KB5014697 is relevant
- Open Settings > Windows Update > Update history.
- Look for KB5014697 in the update history. The documented Windows 11 issue was tied to installing that update.
- For a Windows 11 PC with the relevant symptom, check whether KB5014668 is present. Microsoft identifies KB5014668 as addressing the issue in its KB5014697 record.
Use the temporary mitigation if the host loses internet access
Petri reported Microsoft’s advice to disable the Windows Wi-Fi hotspot to restore internet access on the host. This is a temporary workaround: turning off the hotspot stops the triggering connection scenario, but it is not the update resolution. Petri’s report attributes that mitigation to Microsoft’s Windows Health Dashboard.
Is this a current Windows problem?
The incident described here dates to June 2022. Microsoft’s Windows 10 Enterprise LTSC 2021 known-issues page, last updated October 2, 2026, does not list this hotspot issue among that edition’s current issues. That page is limited to Windows 10 Enterprise LTSC 2021; it does not establish the status of every Windows edition or rule out other hotspot problems. Microsoft’s LTSC 2021 known-issues page provides that limited current-status context.
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