You can add a Microsoft Teams meeting while creating an Outlook event, but the steps depend on which Outlook version you use. New Outlook and Outlook on the web have a built-in Teams meeting switch. Classic Outlook for Windows uses the Microsoft Teams Meeting Add-in for Microsoft Office.
Before troubleshooting, check the account: Outlook Teams scheduling is supported with Microsoft 365 business Exchange accounts used with Teams. Personal Microsoft accounts, free accounts such as @outlook.com, @hotmail.com, and @msn.com, plus POP or IMAP accounts such as Gmail, Yahoo, and iCloud, are not supported. Outlook also cannot currently schedule Teams channel meetings. See Microsoft’s Teams scheduling guidance.
How to set up a Teams meeting in new Outlook or Outlook on the web
These instructions apply to new Outlook for Windows and Outlook on the web.
- Open Outlook and select Calendar.
- Select New event.
- Enter a title, add attendees, and choose the date and time.
- Next to the event title, turn on the Teams meeting toggle.
- Add any agenda, location, or other information.
- Select Send.
Outlook adds Teams join information when it sends the invitation. The invitation normally includes the meeting link and available dial-in details.
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Important: send the event to create the Teams link
In new Outlook and Outlook on the web, selecting Save as draft creates a calendar draft without Teams join details. If you need the join link, send the invitation rather than saving it only as a draft.
Remove Teams before sending
While the event is still being composed, turn off the Teams meeting toggle. Microsoft says Teams cannot be removed from the meeting after the invitation has been sent.
How to schedule a Teams meeting in classic Outlook for Windows
Classic Outlook uses the Teams desktop client and its Outlook add-in. You can start from the Calendar ribbon or from the New Email menu.
Method 1: use the Calendar ribbon
- Open classic Outlook and go to Calendar.
- On the Home tab, select New Meeting.
- Select Teams Meeting on the ribbon.
- Enter the subject, attendees, date, time, and other meeting details.
- Open Scheduling Assistant on the Meeting tab if you need to check attendee availability.
- Select Send.
Teams join information should appear in the meeting body before you send it.
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Method 2: use the New Email dropdown
- Open the Outlook desktop app.
- On the Home tab, select the dropdown arrow beside New Email.
- Select Meeting.
- On the Meeting tab, open the dropdown arrow beside Teams Meeting.
- Select Schedule meeting.
- Check that Teams join information appears below the meeting details.
- Add the attendees, subject, date, time, and agenda.
- Select Send.
Change Teams meeting options
In the classic Outlook meeting form, select Set up to change the meeting settings. In the Set up your Teams meeting pane, select All options to open the full Teams meeting-options page.
Remove Teams before sending
At the top of the new meeting form, select More commands > Don’t Host Online. This removes the online meeting information before you send the invitation. Teams cannot be removed from the meeting after it has been sent.
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Schedule a Teams meeting in Outlook mobile
- Open the Outlook mobile app.
- Tap Calendar.
- Tap New Event.
- Turn on the Teams Meeting toggle.
- Enter the meeting details and invite attendees.
- Tap Save.
To create a normal Outlook appointment instead, turn off the Teams Meeting toggle before saving. The option to make every meeting online may not be available to every organization yet.
Make every Outlook meeting a Teams meeting
If most of your appointments are online, set Teams as Outlook’s default online-meeting provider. You can still turn Teams off for an individual event when necessary.
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- Select Calendar.
- Select Calendar settings.
- Choose Events and invitations.
- Under Events you create, select Add online meeting to all meetings.
- Under Choose a meeting provider, select Microsoft Teams.
- If Teams is not listed, use the account-level settings dropdown and select the correct account.
- Select Save.
Classic Outlook for Windows
- Select File > Options.
- Select Calendar.
- Under Calendar options, select Add online meeting to all meetings.
- Select Meeting Providers….
- Choose Microsoft Teams as the default provider.
- Select OK.
Outlook mobile
- Tap your profile picture or account icon in the upper-left corner.
- Tap Settings.
- Go to Calendar > Online Meetings.
- Select the account you want to configure.
- Turn on Make every meeting online.
- Under Meeting Provider, select Microsoft Teams.
Teams meeting toggle missing in new Outlook
Do not install the classic Teams COM add-in in new Outlook. New Outlook has native Teams scheduling and does not support the classic add-in. For the toggle to appear, sign in to both Outlook and Teams with the same work or school account and use the new Teams client. See Microsoft’s guidance for a missing Teams toggle in new Outlook.
If those conditions are already met, restart both applications:
- Close Outlook.
- Right-click the Teams icon in the toolbar.
- Select Quit Teams.
- Start Teams and sign in again.
- Start Outlook and create a new calendar event.
If the account is personal, unsupported, or configured as a POP or IMAP account, the toggle will not appear through the supported Outlook integration.
Teams button missing or disabled in classic Outlook
Check whether the add-in is disabled
- In Outlook, select File > Options > Add-ins.
- Look for Microsoft Teams Meeting Add-in for Microsoft Office under Active Application Add-ins.
- If it appears under Disabled Application Add-ins, select Manage > COM Add-ins > Go.
- Select the checkbox for Microsoft Teams Meeting Add-in for Microsoft Office.
- Select OK through the open dialogs.
- Close and restart Outlook.
The documented classic add-in procedure requires the Teams desktop client. Having only the Teams web client is not sufficient. See Microsoft’s classic Outlook add-in troubleshooting.
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Repair the add-in after moving to new Teams
An upgrade from classic Teams to new Teams can leave the Outlook add-in missing. Microsoft’s repair sequence is:
- Quit Teams and close Outlook.
- Open Start > Settings > Apps > Installed apps.
- Search for Teams Meeting Add-in.
- Open its three-dot menu and select Uninstall.
- Start new Teams again.
- Wait for Teams Meeting Add-in to reappear under Installed apps.
- Restart Outlook.
Re-register the add-in
This is an administrator-level repair. Close both Outlook and Teams first. Find the versioned folder under %LocalAppData%\Microsoft\TeamsMeetingAddin. If more than one folder has the same version, use the subfolder with the highest build number. Open an elevated Command Prompt and run the command matching your Office installation:
For 64-bit Office: %SystemRoot%\System32\regsvr32.exe /n /i:user <path copied in step b>\x64\Microsoft.Teams.AddinLoader.dll
For 32-bit Office: %SystemRoot%\SysWOW64\regsvr32.exe /n /i:user <path copied in step b>\x86\Microsoft.Teams.AddinLoader.dll
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Check the add-in registry settings
Only change the Registry if you are comfortable doing so, or ask your administrator. The classic add-in key is HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook\Addins\TeamsAddin.FastConnect. Its LoadBehavior value should be 3. If it has another value, change it to 3 and restart Outlook.
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Administrators should also check whether an Outlook security policy is denying the add-in. The relevant policy paths are HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Outlook\Security and HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Cloud\Office\16.0\Outlook\Security.
At these paths, promptoomaddressinformationaccess=0 means programmatic access requests are automatically denied. A configured Configure trusted add-ins policy can also block the add-in. If that policy must remain enabled, the administrator needs to include Microsoft.Teams.AddinLoader.dll as a trusted add-in and keep its hash current because the DLL updates.
Delegate and recurring-meeting problems
Delegate-created meeting has no join details
When a delegate creates a Teams meeting in a delegated calendar, the meeting URL, meeting ID, passcode, or dial-in numbers can be missing if the delegator’s mailbox is hidden from the Global Address List.
An Exchange Online administrator can unhide the mailbox with Set-Mailbox -Identity <delegator’s email address> -HiddenFromAddressListsEnabled $false. After confirming that the mailbox is visible in the GAL, the delegate should restart Outlook and create a new meeting request.
Attendees are missing from Teams Meeting options
For a recurring meeting, people added to only one occurrence do not appear in the people-selection menus in Teams Meeting options. Add those people to the meeting series instead.
If attendees added in Outlook do not appear on the web-based Meeting options page, select Send Update after adding them.
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What Outlook cannot do with Teams meetings
| Situation | Supported? | What to do |
|---|---|---|
| Microsoft 365 business Exchange account | Yes | Use the Teams toggle or Teams Meeting button. |
| Personal Microsoft account | No | Use an account and client supported by Microsoft Teams. |
| Free Outlook, Hotmail, MSN, or Outlook.com account | No | The Outlook Teams scheduling integration is not supported. |
| Gmail, Yahoo, iCloud, or another POP/IMAP account | No | Use the supported work or school Exchange account. |
| Teams channel meeting | No, not from Outlook | Schedule the channel meeting in Teams. |
| Removing Teams after sending | No | Turn off Teams before sending, or create a new meeting. |
Quick check before sending
- Confirm that the event uses the intended Microsoft 365 work or school account.
- Check that the Teams toggle is on, or that the Teams Meeting button was selected.
- Verify that the join information appears in the invitation body.
- Use Scheduling Assistant in classic Outlook to check availability.
- Send the invitation; saving a draft alone does not add Teams join details in new Outlook or Outlook on the web.
- For recurring meetings, invite required attendees to the series rather than only to one occurrence.
FAQ
Why is the Teams meeting option missing in Outlook?
In new Outlook, make sure Outlook and Teams use the same work or school account and that the new Teams client is running. In classic Outlook, check whether the Teams add-in is active or disabled under File > Options > Add-ins. Unsupported personal, free Exchange, POP, and IMAP accounts will not provide the supported integration.
Do I need to install the Teams add-in in new Outlook?
No. New Outlook uses built-in Teams meeting scheduling and does not support the classic Teams COM add-in. The add-in applies to classic Outlook for Windows.
Why did Outlook create a Teams event without a join link?
In new Outlook or Outlook on the web, Save as draft does not add Teams join details. Send the invitation. If you use classic Outlook and the details are missing, check the Teams add-in, Teams desktop client, account, and any organization policies blocking the add-in.
Can I remove Teams from an invitation after sending it?
No. Microsoft documents removal only while the meeting is being composed. Turn off the Teams toggle in new Outlook or mobile, or select More commands > Don’t Host Online in classic Outlook before sending.
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Can I schedule a Teams channel meeting from Outlook?
No. Teams channel meetings cannot currently be scheduled in Outlook. Create the channel meeting from Teams instead.
Can a Gmail account schedule a Teams meeting from Outlook?
Not through the supported Outlook Teams scheduling integration. Microsoft lists POP and IMAP accounts, including Gmail, Yahoo, and iCloud, as unsupported. Use a Microsoft 365 business Exchange account connected to Teams.
The Bottom Line
For most users, the process is Outlook Calendar > New event > turn on Teams meeting > Send. If you use classic Outlook, select New Meeting > Teams Meeting and check that the Teams Meeting Add-in is active. The account and Outlook edition matter: new Outlook does not use the COM add-in, while classic Outlook depends on it.
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