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Start with an inventory and an accountable owner
You cannot review or revoke an agent you do not know exists. Maintain a record for every agent, including agents built into a SaaS product, configured on a platform, or hosted by your organization. Microsoft’s organizational guidance calls for knowing which agents exist, who owns them, what they can access, and how to intervene.
Record the agent’s purpose and authority
For each agent, document:
- A unique name or identifier, its platform and environment, and a named owner or sponsor accountable for its use.
- Its approved purpose, connected SaaS applications, data classifications it may access, and the tools or destinations it may use.
- The identity it uses with each service, the granted permissions or scopes, and whether it can read, write, send, delete, purchase, deploy, or change permissions.
- Actions that require human approval, the review cadence, and a planned expiration or retirement date.
A controlled register can be a starting point in a small environment. At scale, discovery and identity controls need to make the inventory enforceable and keep it current when agents, owners, or connected services change.
Separate agent identity, delegation, and authorization
Decide which principal authenticates to each SaaS application. The agent might use a dedicated identity, act in a delegated user context, or use another workload identity. These models convey different authority and should not be treated as interchangeable. Microsoft’s agent guidance highlights identity ambiguity and the risk of a privileged agent becoming a confused deputy.
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Preserve who initiated the work
When a user asks an agent to act, preserve that user context where the service and design support it. Do not silently let a broadly privileged agent identity exceed the requester’s permitted access. Conversely, do not assume that a user’s authority automatically grants an agent permission to use every tool or perform every action. The policy should distinguish the initiating user, the agent identity, and the authority granted for the specific task.
Microsoft Learn frames the central decision as “whether it should be allowed to perform each action, against which resources, and under whose authority.” That is a more useful policy question than simply asking whether the agent successfully authenticated.
Limit permissions across the whole workflow
For every connected SaaS application, grant only the API scopes or equivalent permissions needed for the agent’s declared task. Where sufficient, make access read-only; separate read and write permissions; and restrict which tools, records, objects, and destinations the agent can reach. OWASP’s Securing Agentic Applications Guide 1.0 recommends fine-grained OAuth scopes or limited API keys, along with API allowlists or denylists.
Rank #2
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Review effective access, not just individual grants
A collection of narrow permissions can combine into broad authority across several connectors. Review what the agent can accomplish end to end: which information it can retrieve, how it can combine or transmit that information, and what it can change in connected services. A broad tool can turn a prompt-injection attempt or workflow error into a high-impact action even when each individual grant appears limited.
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Keep tool access and data access aligned with the approved purpose. A tool allowlist should constrain the agent’s available capabilities and destinations; it does not replace checks on the exact resource and action at runtime.
Authorize each action when it is requested
Put an authorization check between the agent’s decision and each tool call. The check should consider the acting principal, requested action, target resource, relevant context, and applicable user authority. A successful login or broad connector grant establishes neither that every later action is appropriate nor that the target is within scope.
Rank #3
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Require confirmation for sensitive actions
Use fresh human confirmation before actions with significant or hard-to-reverse consequences, such as sending external messages, deleting records, making purchases, deploying changes, or altering permissions. Where elevated access is needed for a task, prefer a time-limited elevation rather than leaving the higher privilege in place. These checks must be enforced by the application or platform that executes the tool call; Microsoft describes per-tool authorization and approval gates as application design controls.
Make the approval request specific enough to review: identify the action and target, and provide the relevant context. A generic approval of the agent or session should not be treated as consent to a different or later operation.
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Access should not persist simply because an agent was once approved. Use short-lived tokens where available, review permissions periodically, and require reapproval when the purpose or access changes. Reassess access when an owner leaves, a connected application changes, or an incident raises doubts about the agent’s activity.
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- Ideal for multi-story homes, basements, attics, and garages.
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- At creation, approve the owner, purpose, identity model, connected services, permissions, and approval requirements.
- At scheduled reviews and after material changes, compare current grants and tools with the recorded purpose and remove what is no longer needed.
- When suspending or retiring an agent, disable it, remove its downstream SaaS permissions, and invalidate its credentials or tokens.
- Test the revocation path: verify that the agent can no longer authenticate or act through existing sessions, tokens, or connected-service grants.
Log the authority chain and monitor activity
Keep auditable records that connect the initiating user where present, agent identity, tool, requested action, target, authorization result, and execution result. Monitor unexpected access patterns, permission or scope changes, denied actions, and elevated or approved actions. Assign an incident owner who can investigate activity and coordinate containment.
Do not assume that a record is tamper-proof or proves who authorized an action merely because it is logged. NIST NCCoE’s February 2026 concept paper raises verifiable logging and binding logs to human authorization as questions for a planned project; it is not a finalized agent-identity standard. Its related questions about least privilege, delegation, and how an agent conveys intent are likewise open questions, not settled prescriptions.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Match controls to the deployment model
The division of work depends on where the agent runs. A vendor’s controls over its runtime do not automatically govern the customer’s configured SaaS permissions, data scope, or approvals.
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| Deployment | Typical customer governance focus |
|---|---|
| Managed SaaS agent | The vendor may control more of the runtime. The customer still needs to configure and review its data scope, identity, permitted use, and approval requirements. |
| PaaS agent | The builder generally configures tool selection, permissions, orchestration, memory, and authorization. Review these controls alongside the grants made in connected SaaS applications. |
| Self-hosted agent | The organization takes on more of the implementation and operational work for the runtime and its controls, as well as governance of connected-service access. |
For a selected service, establish which controls the provider enforces and which your organization must configure, operate, and monitor. SaaS, PaaS, and IaaS arrangements allocate implementation work differently, but the customer remains accountable for its data, the permissions it configures, action authorization, oversight, and acceptable use.
Treat retrieved content as data, not authority
SaaS records, documents, web pages, and tool outputs may contain instructions that try to redirect an agent or induce it to take an unsafe action. Treat such content as untrusted input, not as permission to change policy. Limit available tools and destinations, validate the action and target before execution, and keep sensitive operations behind approval gates. Least-privilege permissions can limit the consequences of an unsafe decision; they do not make prompt injection impossible.
Evaluate governance controls against your needs
When assessing a platform or governance product, check whether it supports the controls your operating model requires:
- Distinct identities for agents, named owners, and discovery across the services you use.
- Fine-grained permissions by scope, resource, and action, including a way to assess cumulative access across connectors.
- Delegated-user context that preserves who initiated work and limits what the agent may do for that user.
- Time limits, just-in-time elevation, human approvals, access reviews, and effective revocation.
- Audit details linking user, agent, tool, target, policy decision, and execution result.
- Monitoring across relevant platforms and a clear allocation of vendor and customer responsibilities.
These are useful comparison dimensions, not proof that any one product implements them completely. Verify the actual controls and current permission names in the documentation for the selected platform and SaaS provider; vendor guidance describes available patterns but is not an independent product benchmark.
Quick Recap
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