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Head-to-head · Shift Scheduling

Zoho Shifts vs UKG Pro Workforce Management

  • Updated Nov 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Zoho Shifts #2 in Shift Scheduling 9.0/10 Free plan · 30-day trial Free planFree trial✓ 2 of 4 features Visit Zoho Shifts
UKG Pro Workforce Management #3 in Shift Scheduling 8.8/10 Pricing on request ✓ 0 of 4 features Visit UKG

Zoho Shifts leads on 0 checks, UKG Pro Workforce Management on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZoho Shifts · 9.0/10
  • Free planonly Zoho Shifts
  • Free trialonly Zoho Shifts
  • Most featuresZoho Shifts · 2 of 4

Zoho Shifts scores higher on our rubric for shift scheduling: 9.0 against 8.8 out of 10; our editors rank them #2 and #3.

Zoho Shifts is the better fit for teams wanting scheduling with a free plan. UKG Pro Workforce Management is the better fit for mid-market and enterprise workforce operations.

  • Zoho Shifts fits best

    Teams wanting scheduling with a free plan

  • UKG Pro Workforce Management fits best

    Mid-market and enterprise workforce operations

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Side by side

Feature Zoho Shifts 9.0/10 Visit ↗ UKG Pro Workforce Management 8.8/10 Visit ↗
At a glance
Editor score 9.0 8.8
Ranking #2 in Shift Scheduling #3 in Shift Scheduling
Best for Teams wanting scheduling with a free plan Mid-market and enterprise workforce operations
Pricing model Free plan + paid Paid
Starting price — Pricing on request
Free plan ✓ (best) Not checked yet
Free trial 30 days —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web
Support Email, Live chat Community, Docs
Integrations 4 integrations 400+ integrations
Built for Small business, Mid-market, Enterprise Enterprise, Mid-market
Features Zoho Shifts 2/4 · UKG Pro Workforce Management 0/4
Shift swaps ✓ (best) Not checked yet
Availability management Not checked yet Not checked yet
Auto-scheduling ✓ (best) Not checked yet
Payroll integrations Not checked yet Not checked yet
Specs
Mobile apps Not checked yet Not checked yet
Locations Not checked yet Not checked yet
Our review
Pros
  • Free plan includes basic scheduling for up to 25 users.
  • Automates unpublished open shifts and supports swaps, offers and drops.
  • Calendar sync, mobile apps and REST API access extend scheduling workflows.
  • AI-assisted scheduling reflects demand, skills, preferences, availability, and labor rules
  • Forecasting, time and attendance, and intraday staffing controls share one workflow
  • Employee self-service covers schedules, time off, open shifts, and swaps
Cons
  • Free is limited to basic scheduling; advanced features are on paid plans.
  • Time tracking, geofencing and payroll export are limited to Standard.
  • Basic and Standard require a minimum of 10 users on the web plans.
  • Pricing is contact-sales rather than published in a standard plan grid
  • Its broad workforce-management scope may exceed simpler scheduling needs
  • Support channels listed are community and documentation
Our verdict

Zoho Shifts is employee scheduling and time-tracking software for organizations managing shift-based work. Managers can create and publish schedules, assign open shifts, manage availability and time-off requests, and approve swaps.…

Read the review →

UKG Pro Workforce Management brings scheduling together with time and attendance, demand forecasting, workforce planning, compliance, analytics, and employee self-service. It is aimed at mid-market and enterprise organizations managing…

Read the review →
  1. Zoho ShiftsShift Scheduling 9.0Free plan · 30-day trial
  2. UKG Pro Workforce ManagementShift Scheduling 8.8Pricing on request

Strengths and trade-offs

  • Zoho Shifts — where it wins

    • Free plan includes basic scheduling for up to 25 users.
    • Automates unpublished open shifts and supports swaps, offers and drops.
    • Calendar sync, mobile apps and REST API access extend scheduling workflows.

    Where it doesn't

    • Free is limited to basic scheduling; advanced features are on paid plans.
    • Time tracking, geofencing and payroll export are limited to Standard.
    • Basic and Standard require a minimum of 10 users on the web plans.

  • UKG Pro Workforce Management — where it wins

    • AI-assisted scheduling reflects demand, skills, preferences, availability, and labor rules
    • Forecasting, time and attendance, and intraday staffing controls share one workflow
    • Employee self-service covers schedules, time off, open shifts, and swaps

    Where it doesn't

    • Pricing is contact-sales rather than published in a standard plan grid
    • Its broad workforce-management scope may exceed simpler scheduling needs
    • Support channels listed are community and documentation
  • Zoho Shifts9.0/10 · Free plan · 30-day trial

    Scheduling covers shift planning, availability, swaps and time tracking across web and mobile.

    Visit Zoho ShiftsFull verdict →
  • UKG Pro Workforce Management8.8/10 · Pricing on request

    A broad workforce-management suite for scheduling, labor planning, and intraday control.

    Visit UKGFull verdict →

More comparisons

All shift scheduling comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update