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Head-to-head · Reporting Software

Zendesk Explore vs DevExpress Reports

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Zendesk Explore #4 in Reporting Software 8.8/10 14-day trial Free trial✓ 2 of 2 features Try Zendesk Explore
DevExpress Reports #8 in Reporting Software 8.4/10 30-day trial Free trial✓ 1 of 2 features Visit DevExpress

Zendesk Explore leads on 0 checks, DevExpress Reports on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreZendesk Explore · 8.8/10
  • Free trialboth
  • Most featuresZendesk Explore · 2 of 2

Zendesk Explore scores higher on our rubric for reporting software: 8.8 against 8.4 out of 10; our editors rank them #4 and #8.

On distribution channels, Zendesk Explore gives you Multi_channel where DevExpress Reports offers Embed.

Zendesk Explore is the better fit for zendesk customers reporting on service operations. DevExpress Reports is the better fit for established developers needing broad platform reach.

  • Zendesk Explore fits best

    Zendesk customers reporting on service operations

  • DevExpress Reports fits best

    Established developers needing broad platform reach

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Side by side

Feature Zendesk Explore 8.8/10 Visit ↗ DevExpress Reports 8.4/10 Visit ↗
At a glance
Editor score 8.8 8.4
Ranking #4 in Reporting Software #8 in Reporting Software
Best for Zendesk customers reporting on service operations Established developers needing broad platform reach
Pricing model Paid Paid
Starting price $19/user/mo —
Free plan — —
Free trial 14 days 30 days
Free trial length 14 days 30 days
Deployment Cloud Desktop, Mobile, Self-hosted
Platforms Web Web, Windows, macOS, Linux, iOS, Android
Support Email, Live chat, Phone, Tickets, Docs Tickets, Docs
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Zendesk Explore 2/2 · DevExpress Reports 1/2
Interactive reports ✓ ✓
Scheduled delivery ✓ (best) Not checked yet
Specs
Report access Web_and_download Web_and_download
Distribution channels Multi_channel Embed
Data source connectors Not checked yet Not checked yet
Viewer limit Not checked yet Not checked yet
Our review
Pros
  • Prebuilt, custom, historical, and real-time service reporting
  • Scheduled dashboard delivery, exports, and interactive viewing
  • Role-based access plus natural-language Quick Reports
  • Report designers and viewers span Visual Studio, Rider, VS Code and web
  • Interactive sorting, filtering, drill-down and drill-through support
  • Connects to SQL, Excel, CSV, JSON, MongoDB and other sources
Cons
  • Requires a paid Support or Suite bundle
  • Capabilities vary across Lite, Professional, and Enterprise tiers
  • Focused on service operations rather than broad business reporting
  • Paid product with no free plan
  • Standalone Reporting subscription price is 799.99
  • Component-library approach requires developer integration
Our verdict

Zendesk Explore is a cloud reporting and analytics product for customer service teams. It combines prebuilt dashboards with custom reports and dashboards, historical reporting, real-time service monitoring, interactive viewing, exports,…

Read the review →

DevExpress Reports is a reporting platform and component library for .NET developers building embedded reporting into desktop, web and mobile applications. It supports WinForms and WPF, ASP.NET, Blazor, JavaScript frameworks and related…

Read the review →
  1. Zendesk ExploreReporting Software 8.814-day trial
  2. DevExpress ReportsReporting Software 8.430-day trial

Strengths and trade-offs

  • Zendesk Explore — where it wins

    • Prebuilt, custom, historical, and real-time service reporting
    • Scheduled dashboard delivery, exports, and interactive viewing
    • Role-based access plus natural-language Quick Reports

    Where it doesn't

    • Requires a paid Support or Suite bundle
    • Capabilities vary across Lite, Professional, and Enterprise tiers
    • Focused on service operations rather than broad business reporting

  • DevExpress Reports — where it wins

    • Report designers and viewers span Visual Studio, Rider, VS Code and web
    • Interactive sorting, filtering, drill-down and drill-through support
    • Connects to SQL, Excel, CSV, JSON, MongoDB and other sources

    Where it doesn't

    • Paid product with no free plan
    • Standalone Reporting subscription price is 799.99
    • Component-library approach requires developer integration

More comparisons

All reporting software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update