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Head-to-head · Local Marketing Software

Yext Reviews vs Synup

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Yext Reviews #3 in Local Marketing Software 9.0/10 Pricing on request ✓ 0 of 5 features Visit Yext
Synup #7 in Local Marketing Software 8.5/10 14-day trial Free trial✓ 0 of 5 features Visit Synup

Yext Reviews leads on 0 checks, Synup on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreYext Reviews · 9.0/10
  • Free trialonly Synup

Yext Reviews scores higher on our rubric for local marketing software: 9.0 against 8.5 out of 10; our editors rank them #3 and #7.

Yext Reviews is the better fit for multi-location teams managing reviews across many sites. Synup is the better fit for teams combining listings, reviews, and social publishing.

  • Yext Reviews fits best

    Multi-location teams managing reviews across many sites

  • Synup fits best

    Teams combining listings, reviews, and social publishing

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Yext Reviews 9.0/10 Visit ↗ Synup 8.5/10 Visit ↗
At a glance
Editor score 9.0 8.5
Ranking #3 in Local Marketing Software #7 in Local Marketing Software
Best for Multi-location teams managing reviews across many sites Teams combining listings, reviews, and social publishing
Pricing model Paid Paid
Starting price Pricing on request $49/mo
Free plan Not checked yet —
Free trial — 14 days
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email, Phone, Docs Email, Live chat, Phone, Docs · 24/7
Integrations 80+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Yext Reviews 0/5 · Synup 0/5
Listings sync Not checked yet Not checked yet
Review management Not checked yet Not checked yet
Local rank tracking Not checked yet Not checked yet
Google Business Profile Not checked yet Not checked yet
Social publishing Not checked yet Not checked yet
Specs
Location limit Not checked yet 1 locations
Our review
Pros
  • Monitors reviews across 80+ platforms, with filtering and bulk actions
  • Routes responses for approval and supports AI-generated or templated replies
  • Combines review requests, sentiment analysis, and competitive intelligence
  • Combines listing distribution with review campaigns and social publishing
  • Unifies review responses, AI drafts, sentiment, and competitor analytics
  • Offers API access and integrations with 100+ CRM and POS systems
Cons
  • Reviews capabilities are split into three separate packages
  • Pricing requires contacting Yext or an account team
  • Review response publishing is available only for supported publishers
  • Solo is limited to one location
  • White labeling starts with Premium at $299 per month
  • Higher location capacity requires a higher-priced plan
Our verdict

For teams coordinating customer feedback across multiple locations, Yext Reviews brings review monitoring, requests, response workflows, and analytics into one product. It covers Google, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal,…

Read the review →

Synup brings local listings, reputation management, and social publishing together for businesses, agencies, franchises, and multi-location brands. Its review inbox gathers feedback from Google, Facebook, Apple, Tripadvisor, Yelp, and…

Read the review →
  1. Yext ReviewsLocal Marketing Software 9.0Pricing on request
  2. SynupLocal Marketing Software 8.514-day trial

Strengths and trade-offs

  • Yext Reviews — where it wins

    • Monitors reviews across 80+ platforms, with filtering and bulk actions
    • Routes responses for approval and supports AI-generated or templated replies
    • Combines review requests, sentiment analysis, and competitive intelligence

    Where it doesn't

    • Reviews capabilities are split into three separate packages
    • Pricing requires contacting Yext or an account team
    • Review response publishing is available only for supported publishers

  • Synup — where it wins

    • Combines listing distribution with review campaigns and social publishing
    • Unifies review responses, AI drafts, sentiment, and competitor analytics
    • Offers API access and integrations with 100+ CRM and POS systems

    Where it doesn't

    • Solo is limited to one location
    • White labeling starts with Premium at $299 per month
    • Higher location capacity requires a higher-priced plan
  • Yext Reviews9.0/10 · Pricing on request

    A focused reputation-management suite for teams handling reviews across many sites.

    Visit YextFull verdict →
  • Synup8.5/10 · 14-day trial

    Synup brings listings, review workflows, analytics, and social publishing into one platform.

    Visit SynupFull verdict →

More comparisons

All local marketing software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update