Head-to-head · Remote Desktop Software
TeamViewer Remote vs ISL Online
TeamViewer Remote leads on 1 check, ISL Online on 1, and 3 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreTeamViewer Remote · 9.4/10
- Free planonly TeamViewer Remote
- Free trialboth
TeamViewer Remote scores higher on our rubric for remote desktop software: 9.4 against 8.6 out of 10; our editors rank them #2 and #9.
TeamViewer Remote offers free plan; ISL Online doesn't. ISL Online leads on managed devices: 10 devices versus 3 devices.
TeamViewer Remote is the better fit for established teams needing integrations and AI. ISL Online is the better fit for organizations needing self-hosting and enterprise controls.
- TeamViewer Remote fits best
Established teams needing integrations and AI
- ISL Online fits best
Organizations needing self-hosting and enterprise controls
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Side by side
| Feature | TeamViewer Remote 9.4/10 Visit ↗ | ISL Online 8.6/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.4 | 8.6 |
| Ranking | #2 in Remote Desktop Software | #9 in Remote Desktop Software |
| Best for | Established teams needing integrations and AI | Organizations needing self-hosting and enterprise controls |
| Pricing model | Free plan + paid | Paid |
| Starting price | — | $16.90/user/mo |
| Free plan | ✓ (best) | — |
| Free trial | 14 days | 15 days |
| Free trial length | 14 days | 15 days · no card needed |
| Deployment | Cloud, Desktop, Mobile | Cloud, Self-hosted, Mobile, Desktop |
| Platforms | Web, Windows, macOS, Linux, iOS, Android | Web, Windows, macOS, Linux, iOS, Android |
| Support | Email, Live chat, Phone, Tickets, Docs · 24/7 | Email, Live chat, Phone, Tickets, Community, Docs · 24/7 |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA, 2FA | ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA |
| Integrations | 8 integrations | 6 integrations |
| Built for | Solo, Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features TeamViewer Remote 3/3 · ISL Online 3/3 | ||
| File transfer | ✓ | ✓ |
| Session recording | ✓ | ✓ |
| Mobile apps | ✓ | ✓ |
| Specs | ||
| Access mode | Both | Both |
| Supported platforms | Windows, macOS, Linux, Android, iOS, ChromeOS | Windows, macOS, Linux, iOS, Android |
| Managed devices | 3 devices | 10 devices (best) |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | TeamViewer Remote is a remote desktop and IT support platform for individuals, IT teams, and enterprises. It combines attended remote support with unattended access to computers and servers, making it suitable for help desks, distributed… Read the review → |
ISL Online is remote desktop software for IT teams, help desks, and organizations supporting computers and mobile devices. It covers both attended customer support and unattended access, with connections available through web, Windows,… Read the review → |
Strengths and trade-offs
TeamViewer Remote — where it wins
- Supports attended support and unattended remote access
- Seven integrations include ServiceNow, Jira, and Microsoft Teams
- AI assists with troubleshooting and session documentation
Where it doesn't
- Its broad feature set may exceed basic support needs
- Paid subscriptions are billed annually
- Advanced device management may be unnecessary for small teams
ISL Online — where it wins
- Supports attended support, unattended access, RDP, and SSH connections
- Offers session recording with chat, audio, video, and annotations
- Provides self-hosted, private-cloud, SSO/SAML, and mass-deployment options
Where it doesn't
- There is no permanent free plan after the 15-day trial
- Standard is limited to 40 licensed users and 1000 managed devices
- The wide feature set may exceed the needs of small support teams
- TeamViewer Remote9.4/10 · Free plan · 14-day trial
A mature remote support platform with broad coverage, integrations, and AI features.
Visit TeamViewerFull verdict → - ISL Online8.6/10 · 15-day trial
A broad remote-access suite for organizations that need self-hosting and enterprise controls.
Visit ISL OnlineFull verdict →
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All remote desktop software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update





