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Head-to-head · Remote Desktop Software

TeamViewer Remote vs ISL Online

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score TeamViewer Remote #2 in Remote Desktop Software 9.4/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit TeamViewer
ISL Online #9 in Remote Desktop Software 8.6/10 15-day trial Free trial✓ 3 of 3 features Visit ISL Online

TeamViewer Remote leads on 1 check, ISL Online on 1, and 3 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreTeamViewer Remote · 9.4/10
  • Free planonly TeamViewer Remote
  • Free trialboth

TeamViewer Remote scores higher on our rubric for remote desktop software: 9.4 against 8.6 out of 10; our editors rank them #2 and #9.

TeamViewer Remote offers free plan; ISL Online doesn't. ISL Online leads on managed devices: 10 devices versus 3 devices.

TeamViewer Remote is the better fit for established teams needing integrations and AI. ISL Online is the better fit for organizations needing self-hosting and enterprise controls.

  • TeamViewer Remote fits best

    Established teams needing integrations and AI

  • ISL Online fits best

    Organizations needing self-hosting and enterprise controls

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature TeamViewer Remote 9.4/10 Visit ↗ ISL Online 8.6/10 Visit ↗
At a glance
Editor score 9.4 8.6
Ranking #2 in Remote Desktop Software #9 in Remote Desktop Software
Best for Established teams needing integrations and AI Organizations needing self-hosting and enterprise controls
Pricing model Free plan + paid Paid
Starting price — $16.90/user/mo
Free plan ✓ (best) —
Free trial 14 days 15 days
Free trial length 14 days 15 days · no card needed
Deployment Cloud, Desktop, Mobile Cloud, Self-hosted, Mobile, Desktop
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, Linux, iOS, Android
Support Email, Live chat, Phone, Tickets, Docs · 24/7 Email, Live chat, Phone, Tickets, Community, Docs · 24/7
Compliance SOC 2, ISO 27001, GDPR, HIPAA, 2FA ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA
Integrations 8 integrations 6 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features TeamViewer Remote 3/3 · ISL Online 3/3
File transfer ✓ ✓
Session recording ✓ ✓
Mobile apps ✓ ✓
Specs
Access mode Both Both
Supported platforms Windows, macOS, Linux, Android, iOS, ChromeOS Windows, macOS, Linux, iOS, Android
Managed devices 3 devices 10 devices (best)
Our review
Pros
  • Supports attended support and unattended remote access
  • Seven integrations include ServiceNow, Jira, and Microsoft Teams
  • AI assists with troubleshooting and session documentation
  • Supports attended support, unattended access, RDP, and SSH connections
  • Offers session recording with chat, audio, video, and annotations
  • Provides self-hosted, private-cloud, SSO/SAML, and mass-deployment options
Cons
  • Its broad feature set may exceed basic support needs
  • Paid subscriptions are billed annually
  • Advanced device management may be unnecessary for small teams
  • There is no permanent free plan after the 15-day trial
  • Standard is limited to 40 licensed users and 1000 managed devices
  • The wide feature set may exceed the needs of small support teams
Our verdict

TeamViewer Remote is a remote desktop and IT support platform for individuals, IT teams, and enterprises. It combines attended remote support with unattended access to computers and servers, making it suitable for help desks, distributed…

Read the review →

ISL Online is remote desktop software for IT teams, help desks, and organizations supporting computers and mobile devices. It covers both attended customer support and unattended access, with connections available through web, Windows,…

Read the review →
  1. TeamViewer RemoteRemote Desktop Software 9.4Free plan · 14-day trial
  2. ISL OnlineRemote Desktop Software 8.615-day trial

Strengths and trade-offs

  • TeamViewer Remote — where it wins

    • Supports attended support and unattended remote access
    • Seven integrations include ServiceNow, Jira, and Microsoft Teams
    • AI assists with troubleshooting and session documentation

    Where it doesn't

    • Its broad feature set may exceed basic support needs
    • Paid subscriptions are billed annually
    • Advanced device management may be unnecessary for small teams
  • ISL Online — where it wins

    • Supports attended support, unattended access, RDP, and SSH connections
    • Offers session recording with chat, audio, video, and annotations
    • Provides self-hosted, private-cloud, SSO/SAML, and mass-deployment options

    Where it doesn't

    • There is no permanent free plan after the 15-day trial
    • Standard is limited to 40 licensed users and 1000 managed devices
    • The wide feature set may exceed the needs of small support teams
  • TeamViewer Remote9.4/10 · Free plan · 14-day trial

    A mature remote support platform with broad coverage, integrations, and AI features.

    Visit TeamViewerFull verdict →
  • ISL Online8.6/10 · 15-day trial

    A broad remote-access suite for organizations that need self-hosting and enterprise controls.

    Visit ISL OnlineFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update