Shopware vs commercetools

Shopware9.0Visit commercetools8.6Visit

Higher score Shopware #5 in Omnichannel Commerce Software 9.0/10 Free plan Free plan✓ 0 of 3 features Visit Shopware

vs

commercetools #8 in Omnichannel Commerce Software 8.6/10 Pricing on request ✓ 0 of 3 features Visit commercetools

• Shopware fits best

  Teams wanting open-source omnichannel flexibility

• commercetools fits best

  Enterprise teams building composable commerce

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Side by side

Feature	Shopware 9.0/10 Visit ↗	commercetools 8.6/10 Visit ↗
At a glance
Editor score	9.0	8.6
Ranking	#5 in Omnichannel Commerce Software	#8 in Omnichannel Commerce Software
Best for	Teams wanting open-source omnichannel flexibility	Enterprise teams building composable commerce
Pricing model	Free plan + paid	Paid
Starting price	€600/mo	Pricing on request
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web	Web
Support	Email, Phone, Tickets, Community, Docs · 24/7	Tickets, Docs
Compliance	SOC 2, ISO 27001, GDPR	SOC 2, ISO 27001, GDPR, PCI DSS
Built for	Small business, Mid-market, Enterprise	Enterprise
Features Shopware 0/3 · commercetools 0/3
Unified inventory	Not checked yet	Not checked yet
Order routing	Not checked yet	Not checked yet
Store POS	Not checked yet	Not checked yet
Specs
Sales channels	omnichannel	omnichannel
Marketplace connections	Not checked yet	Not checked yet
Supported regions	Not checked yet	Not checked yet
Our review
Pros	Sell across stores, marketplaces, social channels, and retail Manage inventory across multiple warehouses or locations Open-source core with API, apps, plugins, and 225 integrations	Supports B2B, B2C and unified commerce across retail channels Coordinates multi-store pricing and inventory across channels Connect provides managed integration deployment; APIs support modular builds
Cons	Community Edition is self-managed and not available in Shopware Cloud Paid plan pricing depends on GMV and other individual factors Advanced B2B features and support require higher paid plans	Sales-led pricing makes cost planning dependent on a vendor conversation Cloud/API focus may not suit teams seeking a self-contained storefront tool Enterprise-oriented scope may be more than smaller commerce teams need
Our verdict	Shopware is an open-source and commercial ecommerce platform for merchants, manufacturers, and brands selling through online stores, marketplaces, social channels, and physical retail. It brings product catalogs, checkout, customer and… Read the review →	commercetools is a cloud-based, API-first commerce platform for enterprise retailers, brands, manufacturers, distributors and wholesalers. Its modular services cover catalog and product data, pricing, inventory, checkout, carts, orders,… Read the review →

Strengths and trade-offs

• Shopware — where it wins

  • Sell across stores, marketplaces, social channels, and retail
  • Manage inventory across multiple warehouses or locations
  • Open-source core with API, apps, plugins, and 225 integrations

  Where it doesn't

  • Community Edition is self-managed and not available in Shopware Cloud
  • Paid plan pricing depends on GMV and other individual factors
  • Advanced B2B features and support require higher paid plans

• commercetools — where it wins

  • Supports B2B, B2C and unified commerce across retail channels
  • Coordinates multi-store pricing and inventory across channels
  • Connect provides managed integration deployment; APIs support modular builds

  Where it doesn't

  • Sales-led pricing makes cost planning dependent on a vendor conversation
  • Cloud/API focus may not suit teams seeking a self-contained storefront tool
  • Enterprise-oriented scope may be more than smaller commerce teams need

• Shopware9.0/10 · Free plan

  Flexible multichannel commerce with a free self-managed edition and paid feature tiers.

  Visit ShopwareFull verdict →
• commercetools8.6/10 · Pricing on request

  An API-first commerce platform for enterprise teams coordinating B2B and B2C channels.

  Visit commercetoolsFull verdict →