ServiceNow Process Mining vs UiPath Process Mining

ServiceNow Process Mining9.0Visit UiPath Process Mining8.9Visit

Higher score ServiceNow Process Mining #5 in Enterprise Business Process Analysis Software 9.0/10 Pricing on request ✓ 0 of 4 features Visit ServiceNow

vs

UiPath Process Mining #6 in Enterprise Business Process Analysis Software 8.9/10 Pricing on request ✓ 0 of 4 features Visit UiPath

• ServiceNow Process Mining fits best

  Service-management process analytics

• UiPath Process Mining fits best

  Enterprise mining with automation triggers

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Side by side

Feature	ServiceNow Process Mining 9.0/10 Visit ↗	UiPath Process Mining 8.9/10 Visit ↗
At a glance
Editor score	9.0	8.9
Ranking	#5 in Enterprise Business Process Analysis Software	#6 in Enterprise Business Process Analysis Software
Best for	Service-management process analytics	Enterprise mining with automation triggers
Pricing model	Paid	Paid
Starting price	—	Pricing on request
Free plan	Not checked yet	Not checked yet
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud, Self-hosted
Platforms	Web	Web
Integrations	6 integrations	7 integrations
Features ServiceNow Process Mining 0/4 · UiPath Process Mining 0/4
Process modeling	Not checked yet	Not checked yet
Process mining	Not checked yet	Not checked yet
Simulation analysis	Not checked yet	Not checked yet
Governance controls	Not checked yet	Not checked yet
Specs
Notation support	Not checked yet	Not checked yet
Deployment options	Not checked yet	Not checked yet
Collaborator limit	Not checked yet	Not checked yet
Our review
Pros	Discovers workflows from process tables, activities, audit data, and AI-agent logs. Combines conformance, bottleneck, root-cause, monitoring, and task mining. Connects ServiceNow analytics apps and imports external data through Integration Hub.	Combines discovery, root-cause analysis, conformance, and monitoring Connects with SAP, Oracle, Salesforce, ServiceNow, and other enterprise systems Adds simulation, scheduled extraction, and KPI-based automation triggers
Cons	Pricing is custom; buyers must contact sales for a quote. Data refresh is manual rather than automatic. On-premise support depends on configuring Predictive Intelligence.	Pricing requires contacting UiPath sales Licensing uses platform plans and Platform Units Scheduled data refresh may not suit real-time analysis needs
Our verdict	ServiceNow Process Mining is designed for enterprise process analysts and process owners who need to understand how workflows run across ServiceNow and external systems. It analyzes process tables, activities, audit data, and AI-agent… Read the review →	UiPath Process Mining analyzes event data from enterprise systems and turns it into interactive dashboards for operational, financial, procurement, sales, and IT service processes. Enterprise teams can use it to discover how work flows,… Read the review →

Strengths and trade-offs

• ServiceNow Process Mining — where it wins

  • Discovers workflows from process tables, activities, audit data, and AI-agent logs.
  • Combines conformance, bottleneck, root-cause, monitoring, and task mining.
  • Connects ServiceNow analytics apps and imports external data through Integration Hub.

  Where it doesn't

  • Pricing is custom; buyers must contact sales for a quote.
  • Data refresh is manual rather than automatic.
  • On-premise support depends on configuring Predictive Intelligence.

• UiPath Process Mining — where it wins

  • Combines discovery, root-cause analysis, conformance, and monitoring
  • Connects with SAP, Oracle, Salesforce, ServiceNow, and other enterprise systems
  • Adds simulation, scheduled extraction, and KPI-based automation triggers

  Where it doesn't

  • Pricing requires contacting UiPath sales
  • Licensing uses platform plans and Platform Units
  • Scheduled data refresh may not suit real-time analysis needs

• ServiceNow Process Mining9.0/10 · Pricing on request

  Deep ServiceNow process intelligence with broad analysis, but manual refresh and custom pricing.

  Visit ServiceNowFull verdict →
• UiPath Process Mining8.9/10 · Pricing on request

  Enterprise process mining with conformance, monitoring, simulation, and automation triggers.

  Visit UiPathFull verdict →