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Head-to-head · Customer Data Platforms

Salesforce Data 360 vs Lytics

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Salesforce Data 360 #3 in Customer Data Platforms 9.1/10 Paid ✓ 3 of 3 features Visit site
Lytics #8 in Customer Data Platforms 8.5/10 Free plan Free plan✓ 3 of 3 features Visit Lytics

Salesforce Data 360 leads on 0 checks, Lytics on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSalesforce Data 360 · 9.1/10
  • Free planonly Lytics

Salesforce Data 360 scores higher on our rubric for customer data platforms: 9.1 against 8.5 out of 10; our editors rank them #3 and #8.

Salesforce Data 360 is the better fit for salesforce-centered enterprise data teams. Lytics is the better fit for teams prioritizing profile and audience operations.

  • Salesforce Data 360 fits best

    Salesforce-centered enterprise data teams

  • Lytics fits best

    Teams prioritizing profile and audience operations

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Side by side

Feature Salesforce Data 360 9.1/10 Visit ↗ Lytics 8.5/10 Visit ↗
At a glance
Editor score 9.1 8.5
Ranking #3 in Customer Data Platforms #8 in Customer Data Platforms
Best for Salesforce-centered enterprise data teams Teams prioritizing profile and audience operations
Pricing model Paid Free plan + paid
Starting price $240/unit/yr —
Free plan Not checked yet ✓ (best)
Free trial — —
Deployment Cloud Cloud, Self-hosted
Support Docs, Community Email, Phone, Docs
Integrations 200+ integrations 6 integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Salesforce Data 360 3/3 · Lytics 3/3
Real-time profiles ✓ ✓
Identity resolution ✓ ✓
Audience activation ✓ ✓
Specs
Data ingestion Both Both
Source connectors Not checked yet Not checked yet
Destination connectors Not checked yet Not checked yet
Our review
Pros
  • Unifies structured and unstructured data into customer profiles
  • Combines real-time processing, identity resolution, and audience activation
  • Connects Salesforce, warehouses, clouds, and advertising platforms
  • Real-time unified profiles with identity resolution
  • Audience membership updates in real time
  • Broad ingestion, warehouse, and activation options
Cons
  • Profiles pricing is billed annually
  • Advanced usage is tied to Flex Credits and paid add-ons
  • Its broad enterprise scope may exceed narrower CDP needs
  • Developer access is capped at 2 million credits per month
  • Activation routes through APIs, exports, or integrations
  • Schema and identity-rule configuration can require planning
Our verdict

Salesforce Data 360 is a customer data platform for teams that need to connect, harmonize, and activate customer information across marketing, sales, service, commerce, and AI use cases. It handles structured and unstructured data from…

Read the review →

Lytics is a customer data platform for marketers, data teams, and enterprises that need to collect behavioral and customer data, resolve identities, manage unified profiles, build audiences, and activate them across marketing and…

Read the review →
  1. Salesforce Data 360Customer Data Platforms 9.1Paid
  2. LyticsCustomer Data Platforms 8.5Free plan

Strengths and trade-offs

  • Salesforce Data 360 — where it wins

    • Unifies structured and unstructured data into customer profiles
    • Combines real-time processing, identity resolution, and audience activation
    • Connects Salesforce, warehouses, clouds, and advertising platforms

    Where it doesn't

    • Profiles pricing is billed annually
    • Advanced usage is tied to Flex Credits and paid add-ons
    • Its broad enterprise scope may exceed narrower CDP needs
  • Lytics — where it wins

    • Real-time unified profiles with identity resolution
    • Audience membership updates in real time
    • Broad ingestion, warehouse, and activation options

    Where it doesn't

    • Developer access is capped at 2 million credits per month
    • Activation routes through APIs, exports, or integrations
    • Schema and identity-rule configuration can require planning

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update