Head-to-head · Customer Data Platforms
Salesforce Data 360 vs Lytics
Salesforce Data 360 leads on 0 checks, Lytics on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSalesforce Data 360 · 9.1/10
- Free planonly Lytics
Salesforce Data 360 scores higher on our rubric for customer data platforms: 9.1 against 8.5 out of 10; our editors rank them #3 and #8.
Salesforce Data 360 is the better fit for salesforce-centered enterprise data teams. Lytics is the better fit for teams prioritizing profile and audience operations.
- Salesforce Data 360 fits best
Salesforce-centered enterprise data teams
- Lytics fits best
Teams prioritizing profile and audience operations
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Side by side
| Feature | Salesforce Data 360 9.1/10 Visit ↗ | Lytics 8.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.1 | 8.5 |
| Ranking | #3 in Customer Data Platforms | #8 in Customer Data Platforms |
| Best for | Salesforce-centered enterprise data teams | Teams prioritizing profile and audience operations |
| Pricing model | Paid | Free plan + paid |
| Starting price | $240/unit/yr | — |
| Free plan | Not checked yet | ✓ (best) |
| Free trial | — | — |
| Deployment | Cloud | Cloud, Self-hosted |
| Support | Docs, Community | Email, Phone, Docs |
| Integrations | 200+ integrations | 6 integrations |
| Built for | Mid-market, Enterprise | Mid-market, Enterprise |
| Features Salesforce Data 360 3/3 · Lytics 3/3 | ||
| Real-time profiles | ✓ | ✓ |
| Identity resolution | ✓ | ✓ |
| Audience activation | ✓ | ✓ |
| Specs | ||
| Data ingestion | Both | Both |
| Source connectors | Not checked yet | Not checked yet |
| Destination connectors | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Salesforce Data 360 is a customer data platform for teams that need to connect, harmonize, and activate customer information across marketing, sales, service, commerce, and AI use cases. It handles structured and unstructured data from… Read the review → |
Lytics is a customer data platform for marketers, data teams, and enterprises that need to collect behavioral and customer data, resolve identities, manage unified profiles, build audiences, and activate them across marketing and… Read the review → |
Strengths and trade-offs
Salesforce Data 360 — where it wins
- Unifies structured and unstructured data into customer profiles
- Combines real-time processing, identity resolution, and audience activation
- Connects Salesforce, warehouses, clouds, and advertising platforms
Where it doesn't
- Profiles pricing is billed annually
- Advanced usage is tied to Flex Credits and paid add-ons
- Its broad enterprise scope may exceed narrower CDP needs
Lytics — where it wins
- Real-time unified profiles with identity resolution
- Audience membership updates in real time
- Broad ingestion, warehouse, and activation options
Where it doesn't
- Developer access is capped at 2 million credits per month
- Activation routes through APIs, exports, or integrations
- Schema and identity-rule configuration can require planning
- Salesforce Data 3609.1/10 · Paid
A broad customer data platform built for Salesforce-centered enterprise data teams.
Visit siteFull verdict → - Lytics8.5/10 · Free plan
A real-time CDP for teams managing identity, audiences, and activation.
Visit LyticsFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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