Head-to-head · IT Incident Management Software
Rootly vs OneUptime
Rootly leads on 1 check, OneUptime on 1, and 5 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreRootly · 8.9/10
- Lowest starting priceRootly · $20/user/mo
- Free planonly OneUptime
- Free trialboth
- Most featuresRootly · 5 of 5
Rootly scores higher on our rubric for it incident management software: 8.9 against 8.5 out of 10; our editors rank them #6 and #10.
OneUptime offers free plan; Rootly doesn't. Rootly is cheaper to start at $20/user/mo against $22/user/mo. On status page, Rootly gives you Advanced where OneUptime offers Basic.
Rootly is the better fit for teams focused on structured response workflows. OneUptime is the better fit for open-source teams wanting broad incident basics.
- Rootly fits best
Teams focused on structured response workflows
- OneUptime fits best
Open-source teams wanting broad incident basics
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Side by side
| Feature | Rootly 8.9/10 Visit ↗ | OneUptime 8.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.9 | 8.5 |
| Ranking | #6 in IT Incident Management Software | #10 in IT Incident Management Software |
| Best for | Teams focused on structured response workflows | Open-source teams wanting broad incident basics |
| Pricing model | Paid | Free plan + paid |
| Starting price | $20/user/mo (best) | $22/user/mo |
| Free plan | — | ✓ (best) |
| Free trial | 14 days | 14 days |
| Free trial length | 14 days | 14 days |
| Deployment | Cloud, Mobile | Cloud, Self-hosted |
| Platforms | Web, iOS, Android | Web |
| Support | Docs · 24/7 | Email, Live chat, Phone, Docs · 24/7 |
| Compliance | SOC 2, GDPR, HIPAA, SSO/SAML | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML |
| Integrations | 10 integrations | 5,000+ integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Rootly 5/5 · OneUptime 4/5 | ||
| On-call scheduling | ✓ | ✓ |
| Escalation policies | ✓ | ✓ |
| Post-incident reviews | ✓ | ✓ |
| Stakeholder updates | ✓ | ✓ |
| ChatOps incident actions | ✓ (best) | Not checked yet |
| Specs | ||
| Status page | Advanced | Basic |
| Our review | ||
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| Our verdict | Rootly is an incident management platform for engineering, SRE, DevOps, and operations teams. It brings incident declaration, triage, lifecycle tracking, alert routing, on-call scheduling, escalation policies, runbooks, stakeholder… Read the review → |
OneUptime is an open-source observability and incident-management platform for teams monitoring infrastructure, coordinating on-call response, and communicating service status. It supports hosted and self-hosted deployment, with incident… Read the review → |
Strengths and trade-offs
Rootly — where it wins
- Covers triage, escalation, workflows, communications, and retrospectives
- Includes Slack and Microsoft Teams incident collaboration
- Offers AI investigation support, summaries, and similar-incident analysis
Where it doesn't
- Incident Response and On-Call Essentials are priced separately
- There is no permanent free plan
- Advanced enterprise controls require contact with sales
OneUptime — where it wins
- Incident timelines, postmortems, on-call, and escalation policies
- Status pages, stakeholder updates, and ChatOps incident actions
- Hosted or self-hosted deployment with API and Terraform/OpenTofu support
Where it doesn't
- Verified integrations center on Slack, Microsoft Teams, API, and Terraform/OpenTofu
- Scale and Enterprise are needed for advanced access controls and SSO
- Enterprise features, data residency, and deployment options use custom terms
- Rootly8.9/10 · 14-day trial
A structured incident platform with strong response workflows and separate paid modules.
Visit RootlyFull verdict → - OneUptime8.5/10 · Free plan · 14-day trial
A broad incident-management toolkit with open-source deployment and a free plan.
Visit OneUptimeFull verdict →
More comparisons
All IT incident management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update