ilert vs Rootly

ilert9.3Visit Rootly8.9Visit

Higher score ilert #2 in IT Incident Management Software 9.3/10 Free plan · 14-day trial Free planFree trial✓ 5 of 5 features Visit ilert

vs

Rootly #6 in IT Incident Management Software 8.9/10 14-day trial Free trial✓ 5 of 5 features Visit Rootly

• ilert fits best

  Teams wanting free, full-featured incident response

• Rootly fits best

  Teams focused on structured response workflows

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Side by side

Feature	ilert 9.3/10 Visit ↗	Rootly 8.9/10 Visit ↗
At a glance
Editor score	9.3	8.9
Ranking	#2 in IT Incident Management Software	#6 in IT Incident Management Software
Best for	Teams wanting free, full-featured incident response	Teams focused on structured response workflows
Pricing model	Free plan + paid	Paid
Starting price	—	$20/user/mo
Free plan	✓ (best)	—
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Docs	Docs · 24/7
Compliance	ISO 27001, GDPR, SSO/SAML, 2FA	SOC 2, GDPR, HIPAA, SSO/SAML
Integrations	100+ integrations	10 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features ilert 5/5 · Rootly 5/5
On-call scheduling	✓	✓
Escalation policies	✓	✓
Post-incident reviews	✓	✓
Stakeholder updates	✓	✓
ChatOps incident actions	✓	✓
Specs
Status page	Advanced	Advanced
Our review
Pros	Free plan includes on-call management, status pages, and notifications Escalations, incident coordination, postmortems, and ChatOps in one platform Broad integrations across monitoring, ticketing, chat, and collaboration tools	Covers triage, escalation, workflows, communications, and retrospectives Includes Slack and Microsoft Teams incident collaboration Offers AI investigation support, summaries, and similar-incident analysis
Cons	Free plan supports up to 5 users and 100 SMS/voice notifications Scale requires a minimum of 3 users Advanced security and compliance are limited to Enterprise	Incident Response and On-Call Essentials are priced separately There is no permanent free plan Advanced enterprise controls require contact with sales
Our verdict	ilert is an incident management platform for DevOps teams, SREs, IT administrators, and organizations operating always-on services. It brings alerting, on-call scheduling, escalation policies, incident coordination, status pages, ChatOps,… Read the review →	Rootly is an incident management platform for engineering, SRE, DevOps, and operations teams. It brings incident declaration, triage, lifecycle tracking, alert routing, on-call scheduling, escalation policies, runbooks, stakeholder… Read the review →

Strengths and trade-offs

• ilert — where it wins

  • Free plan includes on-call management, status pages, and notifications
  • Escalations, incident coordination, postmortems, and ChatOps in one platform
  • Broad integrations across monitoring, ticketing, chat, and collaboration tools

  Where it doesn't

  • Free plan supports up to 5 users and 100 SMS/voice notifications
  • Scale requires a minimum of 3 users
  • Advanced security and compliance are limited to Enterprise

• Rootly — where it wins

  • Covers triage, escalation, workflows, communications, and retrospectives
  • Includes Slack and Microsoft Teams incident collaboration
  • Offers AI investigation support, summaries, and similar-incident analysis

  Where it doesn't

  • Incident Response and On-Call Essentials are priced separately
  • There is no permanent free plan
  • Advanced enterprise controls require contact with sales

• ilert9.3/10 · Free plan · 14-day trial

  A broad incident response platform with a genuinely capable free plan.

  Visit ilertFull verdict →
• Rootly8.9/10 · 14-day trial

  A structured incident platform with strong response workflows and separate paid modules.

  Visit RootlyFull verdict →