Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · IT Incident Management Software

ilert vs OpsKnight

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score ilert #2 in IT Incident Management Software 9.3/10 Free plan · 14-day trial Free planFree trial✓ 5 of 5 features Visit ilert
OpsKnight #8 in IT Incident Management Software 8.7/10 Free plan Free plan✓ 5 of 5 features Visit OpsKnight

ilert leads on 0 checks, OpsKnight on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreilert · 9.3/10
  • Free planboth
  • Free trialonly ilert

ilert scores higher on our rubric for it incident management software: 9.3 against 8.7 out of 10; our editors rank them #2 and #8.

On status page, ilert gives you Advanced where OpsKnight offers Basic.

ilert is the better fit for teams wanting free, full-featured incident response. OpsKnight is the better fit for self-hosters wanting a complete open-source pager.

  • ilert fits best

    Teams wanting free, full-featured incident response

  • OpsKnight fits best

    Self-hosters wanting a complete open-source pager

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature ilert 9.3/10 Visit ↗ OpsKnight 8.7/10 Visit ↗
At a glance
Editor score 9.3 8.7
Ranking #2 in IT Incident Management Software #8 in IT Incident Management Software
Best for Teams wanting free, full-featured incident response Self-hosters wanting a complete open-source pager
Pricing model Free plan + paid Free
Starting price — Free plan
Free plan ✓ ✓
Free trial 14 days —
Deployment Cloud, Mobile Self-hosted, Browser extension, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Docs Community, Docs
Integrations 100+ integrations 27+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market
Features ilert 5/5 · OpsKnight 5/5
On-call scheduling ✓ ✓
Escalation policies ✓ ✓
Post-incident reviews ✓ ✓
Stakeholder updates ✓ ✓
ChatOps incident actions ✓ ✓
Specs
Status page Advanced Basic
Our review
Pros
  • Free plan includes on-call management, status pages, and notifications
  • Escalations, incident coordination, postmortems, and ChatOps in one platform
  • Broad integrations across monitoring, ticketing, chat, and collaboration tools
  • On-call schedules, rotations, overrides, and ordered escalations
  • Paging across email, SMS, push, Slack, WhatsApp, and webhooks
  • Status pages, Slack war rooms, postmortems, and alert deduplication
Cons
  • Free plan supports up to 5 users and 100 SMS/voice notifications
  • Scale requires a minimum of 3 users
  • Advanced security and compliance are limited to Enterprise
  • Requires teams to operate the deployment and supporting infrastructure
  • No hosted SaaS cloud is provided
  • Native voice calling is not included in the Community release
Our verdict

ilert is an incident management platform for DevOps teams, SREs, IT administrators, and organizations operating always-on services. It brings alerting, on-call scheduling, escalation policies, incident coordination, status pages, ChatOps,…

Read the review →

OpsKnight is a self-hosted incident-management product for engineering and operations teams that run their own infrastructure. It brings incident creation, triage, assignment, acknowledgement, snoozing, suppression, and resolution into one…

Read the review →
  1. ilertIT Incident Management Software 9.3Free plan · 14-day trial
  2. OpsKnightIT Incident Management Software 8.7Free plan

Strengths and trade-offs

  • ilert — where it wins

    • Free plan includes on-call management, status pages, and notifications
    • Escalations, incident coordination, postmortems, and ChatOps in one platform
    • Broad integrations across monitoring, ticketing, chat, and collaboration tools

    Where it doesn't

    • Free plan supports up to 5 users and 100 SMS/voice notifications
    • Scale requires a minimum of 3 users
    • Advanced security and compliance are limited to Enterprise

  • OpsKnight — where it wins

    • On-call schedules, rotations, overrides, and ordered escalations
    • Paging across email, SMS, push, Slack, WhatsApp, and webhooks
    • Status pages, Slack war rooms, postmortems, and alert deduplication

    Where it doesn't

    • Requires teams to operate the deployment and supporting infrastructure
    • No hosted SaaS cloud is provided
    • Native voice calling is not included in the Community release

More comparisons

All IT incident management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update