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Head-to-head · Toll-Free Number Services

RingCentral RingEX vs Grasshopper

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score RingCentral RingEX #1 in Toll-Free Number Services 9.2/10 14-day trial Free trial✓ 0 of 3 features Visit RingCentral
Grasshopper #3 in Toll-Free Number Services 8.5/10 7-day trial Free trial✓ 0 of 3 features Visit Grasshopper

RingCentral RingEX leads on 0 checks, Grasshopper on 1, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRingCentral RingEX · 9.2/10
  • Lowest starting priceGrasshopper · $14/mo
  • Free trialboth

RingCentral RingEX scores higher on our rubric for toll-free number services: 9.2 against 8.5 out of 10; our editors rank them #1 and #3.

Grasshopper is cheaper to start at $14/mo against $19.99/mo.

RingCentral RingEX is the better fit for businesses needing a full-featured phone system. Grasshopper is the better fit for solo operators and small businesses.

  • RingCentral RingEX fits best

    Businesses needing a full-featured phone system

  • Grasshopper fits best

    Solo operators and small businesses

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature RingCentral RingEX 9.2/10 Visit ↗ Grasshopper 8.5/10 Visit ↗
At a glance
Editor score 9.2 8.5
Ranking #1 in Toll-Free Number Services #3 in Toll-Free Number Services
Best for Businesses needing a full-featured phone system Solo operators and small businesses
Pricing model Paid Paid
Starting price $19.99/user/mo $14/mo (best)
Free plan — —
Free trial 14 days 7 days
Free trial length 14 days 7 days · no card needed
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, iOS, Android
Support Phone, Live chat, Community, Docs · 24/7 Phone, Live chat, Docs · 24/7
Built for Small business, Mid-market, Enterprise Solo, Small business
Features RingCentral RingEX 0/3 · Grasshopper 0/3
Vanity numbers Not checked yet Not checked yet
Number porting Not checked yet Not checked yet
International forwarding Not checked yet Not checked yet
Specs
Toll-free number types Not checked yet Not checked yet
Call routing Not checked yet Not checked yet
Included minutes Not checked yet Not checked yet
Our review
Pros
  • Toll-free numbers, custom call routing and single- or multi-level IVR
  • Combines calling, SMS, team messaging, video meetings and fax
  • Connects with Salesforce, Google Workspace, Microsoft Teams and others
  • Choose local, toll-free, vanity or ported business numbers.
  • Forward calls, customize extensions and route calls.
  • Use business texting, voicemail transcription and shared inbox tools.
Cons
  • Essentials limits calling to the US and Canada
  • Automatic call recording and advanced call handling require Premium
  • The annual Essentials price is listed, but no monthly Essentials amount is provided
  • True Solo limits you to 1 user, 1 number and 1 extension.
  • Small Business costs $55 per month, compared with $14 for True Solo.
  • Listed integrations are limited.
Our verdict

RingCentral RingEX brings business calling and collaboration into a cloud communications service for small businesses, mid-market teams and enterprises. It is particularly relevant to organizations that need toll-free numbers alongside…

Read the review →

Grasshopper gives entrepreneurs, startups and small businesses a dedicated business phone number without requiring them to use a personal line for business. It supports local, toll-free, vanity and ported numbers, with calling, texting,…

Read the review →
  1. RingCentral RingEXToll-Free Number Services 9.214-day trial
  2. GrasshopperToll-Free Number Services 8.57-day trial

Strengths and trade-offs

  • RingCentral RingEX — where it wins

    • Toll-free numbers, custom call routing and single- or multi-level IVR
    • Combines calling, SMS, team messaging, video meetings and fax
    • Connects with Salesforce, Google Workspace, Microsoft Teams and others

    Where it doesn't

    • Essentials limits calling to the US and Canada
    • Automatic call recording and advanced call handling require Premium
    • The annual Essentials price is listed, but no monthly Essentials amount is provided

  • Grasshopper — where it wins

    • Choose local, toll-free, vanity or ported business numbers.
    • Forward calls, customize extensions and route calls.
    • Use business texting, voicemail transcription and shared inbox tools.

    Where it doesn't

    • True Solo limits you to 1 user, 1 number and 1 extension.
    • Small Business costs $55 per month, compared with $14 for True Solo.
    • Listed integrations are limited.

More comparisons

All Toll-Free number services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update