Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Head-to-head · Toll-Free Number Services

RingCentral RingEX vs Ooma Office

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score RingCentral RingEX #1 in Toll-Free Number Services 9.2/10 14-day trial Free trial✓ 0 of 3 features Visit RingCentral
Ooma Office #6 in Toll-Free Number Services 8.1/10 Paid ✓ 0 of 3 features Visit Ooma Office

RingCentral RingEX leads on 0 checks, Ooma Office on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRingCentral RingEX · 9.2/10
  • Free trialonly RingCentral RingEX

RingCentral RingEX scores higher on our rubric for toll-free number services: 9.2 against 8.1 out of 10; our editors rank them #1 and #6.

RingCentral RingEX is the better fit for businesses needing a full-featured phone system. Ooma Office is the better fit for small businesses needing receptionist and routing tools.

  • RingCentral RingEX fits best

    Businesses needing a full-featured phone system

  • Ooma Office fits best

    Small businesses needing receptionist and routing tools

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature RingCentral RingEX 9.2/10 Visit ↗ Ooma Office 8.1/10 Visit ↗
At a glance
Editor score 9.2 8.1
Ranking #1 in Toll-Free Number Services #6 in Toll-Free Number Services
Best for Businesses needing a full-featured phone system Small businesses needing receptionist and routing tools
Pricing model Paid Paid
Starting price $19.99/user/mo —
Free plan — —
Free trial 14 days —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, iOS, Android, Chrome extension
Support Phone, Live chat, Community, Docs · 24/7 Email, Phone, Live chat, Docs · 24/7
Integrations 500+ integrations 19 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market
Features RingCentral RingEX 0/3 · Ooma Office 0/3
Vanity numbers Not checked yet Not checked yet
Number porting Not checked yet Not checked yet
International forwarding Not checked yet Not checked yet
Specs
Toll-free number types Not checked yet Not checked yet
Call routing Not checked yet Not checked yet
Included minutes Not checked yet Not checked yet
Our review
Pros
  • Toll-free numbers, custom call routing and single- or multi-level IVR
  • Combines calling, SMS, team messaging, video meetings and fax
  • Connects with Salesforce, Google Workspace, Microsoft Teams and others
  • Includes one free toll-free number and unlimited calling across four regions
  • Virtual Receptionist offers customizable menus, schedules and call destinations
  • Ring Groups support simultaneous, sequential and hybrid routing
Cons
  • Essentials limits calling to the US and Canada
  • Automatic call recording and advanced call handling require Premium
  • The annual Essentials price is listed, but no monthly Essentials amount is provided
  • No free plan; Essentials and higher tiers are paid per user
  • Text messaging is capped at 250 or 1,000 per month on the listed Pro tiers
  • AI transcription, CRM integration and call queuing are limited to Pro Plus
Our verdict

RingCentral RingEX brings business calling and collaboration into a cloud communications service for small businesses, mid-market teams and enterprises. It is particularly relevant to organizations that need toll-free numbers alongside…

Read the review →

Ooma Office is a cloud-based business phone system for small and midsize businesses that want toll-free and local numbers alongside receptionist and call-routing tools. It combines calling with voicemail, digital fax, messaging,…

Read the review →
  1. RingCentral RingEXToll-Free Number Services 9.214-day trial
  2. Ooma OfficeToll-Free Number Services 8.1Paid

Strengths and trade-offs

  • RingCentral RingEX — where it wins

    • Toll-free numbers, custom call routing and single- or multi-level IVR
    • Combines calling, SMS, team messaging, video meetings and fax
    • Connects with Salesforce, Google Workspace, Microsoft Teams and others

    Where it doesn't

    • Essentials limits calling to the US and Canada
    • Automatic call recording and advanced call handling require Premium
    • The annual Essentials price is listed, but no monthly Essentials amount is provided

  • Ooma Office — where it wins

    • Includes one free toll-free number and unlimited calling across four regions
    • Virtual Receptionist offers customizable menus, schedules and call destinations
    • Ring Groups support simultaneous, sequential and hybrid routing

    Where it doesn't

    • No free plan; Essentials and higher tiers are paid per user
    • Text messaging is capped at 250 or 1,000 per month on the listed Pro tiers
    • AI transcription, CRM integration and call queuing are limited to Pro Plus

More comparisons

All Toll-Free number services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update