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Head-to-head · Toll-Free Number Services

Grasshopper vs Ooma Office

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Grasshopper #3 in Toll-Free Number Services 8.5/10 7-day trial Free trial✓ 0 of 3 features Visit Grasshopper
Ooma Office #6 in Toll-Free Number Services 8.1/10 Paid ✓ 0 of 3 features Visit Ooma Office

Grasshopper leads on 0 checks, Ooma Office on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGrasshopper · 8.5/10
  • Free trialonly Grasshopper

Grasshopper scores higher on our rubric for toll-free number services: 8.5 against 8.1 out of 10; our editors rank them #3 and #6.

Grasshopper is the better fit for solo operators and small businesses. Ooma Office is the better fit for small businesses needing receptionist and routing tools.

  • Grasshopper fits best

    Solo operators and small businesses

  • Ooma Office fits best

    Small businesses needing receptionist and routing tools

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Grasshopper 8.5/10 Visit ↗ Ooma Office 8.1/10 Visit ↗
At a glance
Editor score 8.5 8.1
Ranking #3 in Toll-Free Number Services #6 in Toll-Free Number Services
Best for Solo operators and small businesses Small businesses needing receptionist and routing tools
Pricing model Paid Paid
Starting price $14/mo —
Free plan — —
Free trial 7 days —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, iOS, Android, Chrome extension
Support Phone, Live chat, Docs · 24/7 Email, Phone, Live chat, Docs · 24/7
Built for Solo, Small business Small business, Mid-market
Features Grasshopper 0/3 · Ooma Office 0/3
Vanity numbers Not checked yet Not checked yet
Number porting Not checked yet Not checked yet
International forwarding Not checked yet Not checked yet
Specs
Toll-free number types Not checked yet Not checked yet
Call routing Not checked yet Not checked yet
Included minutes Not checked yet Not checked yet
Our review
Pros
  • Choose local, toll-free, vanity or ported business numbers.
  • Forward calls, customize extensions and route calls.
  • Use business texting, voicemail transcription and shared inbox tools.
  • Includes one free toll-free number and unlimited calling across four regions
  • Virtual Receptionist offers customizable menus, schedules and call destinations
  • Ring Groups support simultaneous, sequential and hybrid routing
Cons
  • True Solo limits you to 1 user, 1 number and 1 extension.
  • Small Business costs $55 per month, compared with $14 for True Solo.
  • Listed integrations are limited.
  • No free plan; Essentials and higher tiers are paid per user
  • Text messaging is capped at 250 or 1,000 per month on the listed Pro tiers
  • AI transcription, CRM integration and call queuing are limited to Pro Plus
Our verdict

Grasshopper gives entrepreneurs, startups and small businesses a dedicated business phone number without requiring them to use a personal line for business. It supports local, toll-free, vanity and ported numbers, with calling, texting,…

Read the review →

Ooma Office is a cloud-based business phone system for small and midsize businesses that want toll-free and local numbers alongside receptionist and call-routing tools. It combines calling with voicemail, digital fax, messaging,…

Read the review →
  1. GrasshopperToll-Free Number Services 8.57-day trial
  2. Ooma OfficeToll-Free Number Services 8.1Paid

Strengths and trade-offs

  • Grasshopper — where it wins

    • Choose local, toll-free, vanity or ported business numbers.
    • Forward calls, customize extensions and route calls.
    • Use business texting, voicemail transcription and shared inbox tools.

    Where it doesn't

    • True Solo limits you to 1 user, 1 number and 1 extension.
    • Small Business costs $55 per month, compared with $14 for True Solo.
    • Listed integrations are limited.

  • Ooma Office — where it wins

    • Includes one free toll-free number and unlimited calling across four regions
    • Virtual Receptionist offers customizable menus, schedules and call destinations
    • Ring Groups support simultaneous, sequential and hybrid routing

    Where it doesn't

    • No free plan; Essentials and higher tiers are paid per user
    • Text messaging is capped at 250 or 1,000 per month on the listed Pro tiers
    • AI transcription, CRM integration and call queuing are limited to Pro Plus

More comparisons

All Toll-Free number services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update