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Head-to-head · Toll-Free Number Services

Grasshopper vs Nextiva

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Grasshopper #3 in Toll-Free Number Services 8.5/10 7-day trial Free trial✓ 0 of 3 features Visit Grasshopper
Nextiva #4 in Toll-Free Number Services 8.4/10 Paid ✓ 0 of 3 features Visit Nextiva

Grasshopper leads on 1 check, Nextiva on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGrasshopper · 8.5/10
  • Lowest starting priceGrasshopper · $14/mo
  • Free trialonly Grasshopper

Grasshopper scores higher on our rubric for toll-free number services: 8.5 against 8.4 out of 10; our editors rank them #3 and #4.

Grasshopper is cheaper to start at $14/mo against $15/mo.

Grasshopper is the better fit for solo operators and small businesses. Nextiva is the better fit for businesses seeking an integrated cloud phone system.

  • Grasshopper fits best

    Solo operators and small businesses

  • Nextiva fits best

    Businesses seeking an integrated cloud phone system

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Grasshopper 8.5/10 Visit ↗ Nextiva 8.4/10 Visit ↗
At a glance
Editor score 8.5 8.4
Ranking #3 in Toll-Free Number Services #4 in Toll-Free Number Services
Best for Solo operators and small businesses Businesses seeking an integrated cloud phone system
Pricing model Paid Paid
Starting price $14/mo (best) $15/user/mo
Free plan — Not checked yet
Free trial 7 days —
Deployment Cloud, Desktop, Mobile Cloud, Desktop, Mobile, Browser extension
Platforms Web, Windows, macOS, iOS, Android Web, Windows, macOS, iOS, Android
Support Phone, Live chat, Docs · 24/7 Phone, Live chat, Docs · 24/7
Built for Solo, Small business Small business, Mid-market, Enterprise
Features Grasshopper 0/3 · Nextiva 0/3
Vanity numbers Not checked yet Not checked yet
Number porting Not checked yet Not checked yet
International forwarding Not checked yet Not checked yet
Specs
Toll-free number types Not checked yet Not checked yet
Call routing Not checked yet Not checked yet
Included minutes Not checked yet Not checked yet
Our review
Pros
  • Choose local, toll-free, vanity or ported business numbers.
  • Forward calls, customize extensions and route calls.
  • Use business texting, voicemail transcription and shared inbox tools.
  • Combines toll-free numbers with voice, SMS, IVR, call routing, and analytics.
  • Works across web, desktop, and mobile, with 32 integrations listed.
  • 24/7 support is available by phone, chat, and documentation.
Cons
  • True Solo limits you to 1 user, 1 number and 1 extension.
  • Small Business costs $55 per month, compared with $14 for True Solo.
  • Listed integrations are limited.
  • Core at $15 per user monthly does not list toll-free numbers or minutes.
  • Scale costs $75 per user monthly, substantially more than Engage.
  • Its broad communications suite may be more than a toll-free-only need.
Our verdict

Grasshopper gives entrepreneurs, startups and small businesses a dedicated business phone number without requiring them to use a personal line for business. It supports local, toll-free, vanity and ported numbers, with calling, texting,…

Read the review →

Nextiva is a cloud-based business communications platform for small businesses, mid-market organizations, and enterprises. Its business phone service brings inbound and outbound calling together with SMS and MMS, video meetings, team chat,…

Read the review →
  1. GrasshopperToll-Free Number Services 8.57-day trial
  2. NextivaToll-Free Number Services 8.4Paid

Strengths and trade-offs

  • Grasshopper — where it wins

    • Choose local, toll-free, vanity or ported business numbers.
    • Forward calls, customize extensions and route calls.
    • Use business texting, voicemail transcription and shared inbox tools.

    Where it doesn't

    • True Solo limits you to 1 user, 1 number and 1 extension.
    • Small Business costs $55 per month, compared with $14 for True Solo.
    • Listed integrations are limited.

  • Nextiva — where it wins

    • Combines toll-free numbers with voice, SMS, IVR, call routing, and analytics.
    • Works across web, desktop, and mobile, with 32 integrations listed.
    • 24/7 support is available by phone, chat, and documentation.

    Where it doesn't

    • Core at $15 per user monthly does not list toll-free numbers or minutes.
    • Scale costs $75 per user monthly, substantially more than Engage.
    • Its broad communications suite may be more than a toll-free-only need.

More comparisons

All Toll-Free number services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update