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Head-to-head · Toll-Free Number Services

RingCentral RingEX vs LiveKit Phone Numbers

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score RingCentral RingEX #1 in Toll-Free Number Services 9.2/10 14-day trial Free trial✓ 0 of 3 features Visit RingCentral

RingCentral RingEX leads on 1 check, LiveKit Phone Numbers on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRingCentral RingEX · 9.2/10
  • Lowest starting priceRingCentral RingEX · $19.99/user/mo
  • Free trialonly RingCentral RingEX

RingCentral RingEX scores higher on our rubric for toll-free number services: 9.2 against 7.9 out of 10; our editors rank them #1 and #8.

RingCentral RingEX is cheaper to start at $19.99/mo against $50/mo.

RingCentral RingEX is the better fit for businesses needing a full-featured phone system. LiveKit Phone Numbers is the better fit for developers routing toll-free calls to voice agents.

  • RingCentral RingEX fits best

    Businesses needing a full-featured phone system

  • LiveKit Phone Numbers fits best

    Developers routing toll-free calls to voice agents

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature RingCentral RingEX 9.2/10 Visit ↗ LiveKit Phone Numbers 7.9/10 Visit ↗
At a glance
Editor score 9.2 7.9
Ranking #1 in Toll-Free Number Services #8 in Toll-Free Number Services
Best for Businesses needing a full-featured phone system Developers routing toll-free calls to voice agents
Pricing model Paid Paid
Starting price $19.99/user/mo (best) $50/mo
Free plan — —
Free trial 14 days —
Deployment Cloud, Desktop, Mobile Cloud
Platforms Web, Windows, macOS, iOS, Android Web
Support Phone, Live chat, Community, Docs · 24/7 Email, Community, Docs
Compliance SOC 2, ISO 27001, HIPAA, SSO/SAML HIPAA
Integrations 500+ integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features RingCentral RingEX 0/3 · LiveKit Phone Numbers 0/3
Vanity numbers Not checked yet Not checked yet
Number porting Not checked yet —
International forwarding Not checked yet Not checked yet
Specs
Toll-free number types Not checked yet Not checked yet
Call routing Not checked yet Advanced
Included minutes Not checked yet 0 min/mo
Our review
Pros
  • Toll-free numbers, custom call routing and single- or multi-level IVR
  • Combines calling, SMS, team messaging, video meetings and fax
  • Connects with Salesforce, Google Workspace, Microsoft Teams and others
  • Routes inbound calls to agents through dispatch rules.
  • Manage numbers through the cloud dashboard, CLI, or APIs.
  • Call metrics, logs, DTMF input, and HD voice support inbound workflows.
Cons
  • Essentials limits calling to the US and Canada
  • Automatic call recording and advanced call handling require Premium
  • The annual Essentials price is listed, but no monthly Essentials amount is provided
  • US toll-free numbers cost $2 per month per number.
  • Inbound calls cost $0.02 per minute on Ship and Scale.
  • Inbound calling is limited to US numbers; porting is not supported.
Our verdict

RingCentral RingEX brings business calling and collaboration into a cloud communications service for small businesses, mid-market teams and enterprises. It is particularly relevant to organizations that need toll-free numbers alongside…

Read the review →

LiveKit Phone Numbers provides cloud telephony for buying and managing US local and toll-free numbers, then routing inbound calls to voice agents through dispatch rules. It suits developers building programmable inbound voice applications…

Read the review →
  1. RingCentral RingEXToll-Free Number Services 9.214-day trial
  2. LiveKit Phone NumbersToll-Free Number Services 7.9Paid

Strengths and trade-offs

  • RingCentral RingEX — where it wins

    • Toll-free numbers, custom call routing and single- or multi-level IVR
    • Combines calling, SMS, team messaging, video meetings and fax
    • Connects with Salesforce, Google Workspace, Microsoft Teams and others

    Where it doesn't

    • Essentials limits calling to the US and Canada
    • Automatic call recording and advanced call handling require Premium
    • The annual Essentials price is listed, but no monthly Essentials amount is provided
  • LiveKit Phone Numbers — where it wins

    • Routes inbound calls to agents through dispatch rules.
    • Manage numbers through the cloud dashboard, CLI, or APIs.
    • Call metrics, logs, DTMF input, and HD voice support inbound workflows.

    Where it doesn't

    • US toll-free numbers cost $2 per month per number.
    • Inbound calls cost $0.02 per minute on Ship and Scale.
    • Inbound calling is limited to US numbers; porting is not supported.

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update