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Head-to-head · Toll-Free Number Services

Nextiva vs LiveKit Phone Numbers

  • Updated Oct 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score Nextiva #4 in Toll-Free Number Services 8.4/10 Paid ✓ 0 of 3 features Visit Nextiva
LiveKit Phone Numbers #8 in Toll-Free Number Services 7.9/10 Paid ✓ 0 of 3 features Visit LiveKit

Nextiva leads on 1 check, LiveKit Phone Numbers on 0, and 2 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreNextiva · 8.4/10
  • Lowest starting priceNextiva · $15/user/mo

Nextiva scores higher on our rubric for toll-free number services: 8.4 against 7.9 out of 10; our editors rank them #4 and #8.

Nextiva is cheaper to start at $15/mo against $50/mo.

Nextiva is the better fit for businesses seeking an integrated cloud phone system. LiveKit Phone Numbers is the better fit for developers routing toll-free calls to voice agents.

  • Nextiva fits best

    Businesses seeking an integrated cloud phone system

  • LiveKit Phone Numbers fits best

    Developers routing toll-free calls to voice agents

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Nextiva 8.4/10 Visit ↗ LiveKit Phone Numbers 7.9/10 Visit ↗
At a glance
Editor score 8.4 7.9
Ranking #4 in Toll-Free Number Services #8 in Toll-Free Number Services
Best for Businesses seeking an integrated cloud phone system Developers routing toll-free calls to voice agents
Pricing model Paid Paid
Starting price $15/user/mo (best) $50/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Desktop, Mobile, Browser extension Cloud
Platforms Web, Windows, macOS, iOS, Android Web
Support Phone, Live chat, Docs · 24/7 Email, Community, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML HIPAA
Integrations 32+ integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Nextiva 0/3 · LiveKit Phone Numbers 0/3
Vanity numbers Not checked yet Not checked yet
Number porting Not checked yet —
International forwarding Not checked yet Not checked yet
Specs
Toll-free number types Not checked yet Not checked yet
Call routing Not checked yet Advanced
Included minutes Not checked yet 0 min/mo
Our review
Pros
  • Combines toll-free numbers with voice, SMS, IVR, call routing, and analytics.
  • Works across web, desktop, and mobile, with 32 integrations listed.
  • 24/7 support is available by phone, chat, and documentation.
  • Routes inbound calls to agents through dispatch rules.
  • Manage numbers through the cloud dashboard, CLI, or APIs.
  • Call metrics, logs, DTMF input, and HD voice support inbound workflows.
Cons
  • Core at $15 per user monthly does not list toll-free numbers or minutes.
  • Scale costs $75 per user monthly, substantially more than Engage.
  • Its broad communications suite may be more than a toll-free-only need.
  • US toll-free numbers cost $2 per month per number.
  • Inbound calls cost $0.02 per minute on Ship and Scale.
  • Inbound calling is limited to US numbers; porting is not supported.
Our verdict

Nextiva is a cloud-based business communications platform for small businesses, mid-market organizations, and enterprises. Its business phone service brings inbound and outbound calling together with SMS and MMS, video meetings, team chat,…

Read the review →

LiveKit Phone Numbers provides cloud telephony for buying and managing US local and toll-free numbers, then routing inbound calls to voice agents through dispatch rules. It suits developers building programmable inbound voice applications…

Read the review →
  1. NextivaToll-Free Number Services 8.4Paid
  2. LiveKit Phone NumbersToll-Free Number Services 7.9Paid

Strengths and trade-offs

  • Nextiva — where it wins

    • Combines toll-free numbers with voice, SMS, IVR, call routing, and analytics.
    • Works across web, desktop, and mobile, with 32 integrations listed.
    • 24/7 support is available by phone, chat, and documentation.

    Where it doesn't

    • Core at $15 per user monthly does not list toll-free numbers or minutes.
    • Scale costs $75 per user monthly, substantially more than Engage.
    • Its broad communications suite may be more than a toll-free-only need.

  • LiveKit Phone Numbers — where it wins

    • Routes inbound calls to agents through dispatch rules.
    • Manage numbers through the cloud dashboard, CLI, or APIs.
    • Call metrics, logs, DTMF input, and HD voice support inbound workflows.

    Where it doesn't

    • US toll-free numbers cost $2 per month per number.
    • Inbound calls cost $0.02 per minute on Ship and Scale.
    • Inbound calling is limited to US numbers; porting is not supported.
  • Nextiva8.4/10 · Paid

    A broad cloud phone system; toll-free numbers and minutes start with Engage at $25 per user monthly.

    Visit NextivaFull verdict →
  • LiveKit Phone Numbers7.9/10 · Paid

    A programmable inbound-call service with separate charges for numbers and minutes.

    Visit LiveKitFull verdict →

More comparisons

All Toll-Free number services comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update