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Head-to-head · Review Management Software

REVIEWS.io vs GatherUp

  • Updated Nov 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score REVIEWS.io #5 in Review Management Software 8.7/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit REVIEWS.io
GatherUp #8 in Review Management Software 8.4/10 14-day trial Free trial✓ 3 of 3 features Visit GatherUp

REVIEWS.io leads on 1 check, GatherUp on 0, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreREVIEWS.io · 8.7/10
  • Free planonly REVIEWS.io
  • Free trialboth

REVIEWS.io scores higher on our rubric for review management software: 8.7 against 8.4 out of 10; our editors rank them #5 and #8.

REVIEWS.io offers free plan; GatherUp doesn't. On request channels, GatherUp gives you Multichannel where REVIEWS.io offers Email_and_sms.

REVIEWS.io is the better fit for businesses wanting a free review platform. GatherUp is the better fit for businesses needing review defense features.

  • REVIEWS.io fits best

    Businesses wanting a free review platform

  • GatherUp fits best

    Businesses needing review defense features

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature REVIEWS.io 8.7/10 Visit ↗ GatherUp 8.4/10 Visit ↗
At a glance
Editor score 8.7 8.4
Ranking #5 in Review Management Software #8 in Review Management Software
Best for Businesses wanting a free review platform Businesses needing review defense features
Pricing model Free plan + paid Paid
Starting price — —
Free plan ✓ (best) —
Free trial 14 days 14 days
Free trial length 14 days 14 days · no card needed
Deployment Cloud, Browser extension Cloud
Platforms Web Web
Support Email, Live chat, Docs Email, Live chat, Docs
Compliance GDPR GDPR
Integrations 17 integrations 500+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features REVIEWS.io 3/3 · GatherUp 3/3
Monitoring alerts ✓ ✓
AI response assistance ✓ ✓
Review display widgets ✓ ✓
Specs
Review sources REVIEWS.io, Google Local, Trustpilot, ReviewCentre, Houzz, Check-a-Trade, Yelp, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Salesforce, Highya, Etsy, TripAdvisor, ProductReview.com.au, Shopify App Store, Sitejabber, Idealo, Billiger.de, Trusted Shops, and custom third-party sites Google, Facebook, Yelp, Glassdoor, OpenTable, Indeed, TripAdvisor, Trustpilot, BBB, WebMD, Cars.com
Request channels Email_and_sms Multichannel
Location limit Not checked yet 1 locations
Our review
Pros
  • Free plan includes 25 review invites per month
  • Supports email, SMS, third-party review collection, and monitoring
  • Wide ecommerce, marketing, helpdesk, and social integrations
  • Monitors reviews across more than 100 sites
  • Combines email and SMS requests with automated reminders
  • Adds suspicious-review detection, AI replies, and reporting
Cons
  • Free plan is limited to 25 review invites per month
  • API access and AI review replies are limited to Plus
  • Higher invite volumes require progressively higher paid tiers
  • No free plan; paid access starts at $60 per location monthly
  • Small Business costs $99 monthly for one location
  • SMS marketing and Web-to-Text are excluded from the free trial
Our verdict

REVIEWS.io is a SaaS review management platform for ecommerce merchants, retailers, and teams responsible for marketing, customer experience, or brand reputation. It supports product and company reviews, verified feedback, photo and video…

Read the review →

GatherUp is review management and customer experience software for local businesses, multi-location organizations, and digital agencies. It collects customer feedback through email and SMS, sends automated requests and reminders, monitors…

Read the review →
  1. REVIEWS.ioReview Management Software 8.7Free plan · 14-day trial
  2. GatherUpReview Management Software 8.414-day trial

Strengths and trade-offs

  • REVIEWS.io — where it wins

    • Free plan includes 25 review invites per month
    • Supports email, SMS, third-party review collection, and monitoring
    • Wide ecommerce, marketing, helpdesk, and social integrations

    Where it doesn't

    • Free plan is limited to 25 review invites per month
    • API access and AI review replies are limited to Plus
    • Higher invite volumes require progressively higher paid tiers
  • GatherUp — where it wins

    • Monitors reviews across more than 100 sites
    • Combines email and SMS requests with automated reminders
    • Adds suspicious-review detection, AI replies, and reporting

    Where it doesn't

    • No free plan; paid access starts at $60 per location monthly
    • Small Business costs $99 monthly for one location
    • SMS marketing and Web-to-Text are excluded from the free trial

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

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