Head-to-head · Online Reputation Management Software
Reputation vs Vendasta Reputation Management
Reputation leads on 0 checks, Vendasta Reputation Management on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreReputation · 8.7/10
- Free trialonly Vendasta Reputation Management
- Most featuresVendasta Reputation Management · 4 of 4
Reputation scores higher on our rubric for online reputation management software: 8.7 against 8.4 out of 10; our editors rank them #5 and #8.
Reputation is the better fit for large organizations needing enterprise reputation workflows. Vendasta Reputation Management is the better fit for agencies and brands needing broad reputation tools.
- Reputation fits best
Large organizations needing enterprise reputation workflows
- Vendasta Reputation Management fits best
Agencies and brands needing broad reputation tools
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Side by side
| Feature | Reputation 8.7/10 Visit ↗ | Vendasta Reputation Management 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.7 | 8.4 |
| Ranking | #5 in Online Reputation Management Software | #8 in Online Reputation Management Software |
| Best for | Large organizations needing enterprise reputation workflows | Agencies and brands needing broad reputation tools |
| Pricing model | Paid | Paid |
| Starting price | $80/site/mo | Pricing on request · 14-day trial |
| Free plan | — | Not checked yet |
| Free trial | — | 14 days |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Docs | Email, Phone, Docs, Community |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA | SOC 2, GDPR |
| Integrations | 500+ integrations | 5 integrations |
| Built for | Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Reputation 0/4 · Vendasta Reputation Management 4/4 | ||
| Review request automation | Not checked yet | ✓ (best) |
| Review response tools | Not checked yet | ✓ (best) |
| Mention monitoring | Not checked yet | ✓ (best) |
| Sentiment analysis | Not checked yet | ✓ (best) |
| Specs | ||
| Monitored channels | Not checked yet | Google, Facebook, Yelp, Apartment Ratings, Apartment Guide, YP.com, TripAdvisor, Avvo, MerchantCircle, Cars.com, Citysearch, RateMDs, Superpages, social media, web mentions |
| Location limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | Reputation is a software platform for multi-location brands that centralizes reviews, business listings, surveys, messaging, and customer feedback. It supports review monitoring across Google, Facebook, Yelp, TripAdvisor, Vitals, Apartment… Read the review → |
Vendasta Reputation Management is a web-based platform for small and medium-sized businesses, agencies, and multi-location brands. It brings review monitoring, review collection, response assistance, sentiment analysis, and broader… Read the review → |
Strengths and trade-offs
Reputation — where it wins
- Centralized monitoring and responses across major review sources
- AI-assisted responses, automated requests, and sentiment analytics
- Web, iOS, Android, API, widgets, ticketing, and industry integrations
Where it doesn't
- Starts at $80 per location per month
- Advanced surveys require higher-priced plans
- Enterprise pricing is custom and designed for 125+ locations
Vendasta Reputation Management — where it wins
- Monitors reviews across more than 100 sites from one dashboard
- Combines reviews, mentions, competitors, keywords, NPS, and sentiment
- White-label branding supports agencies and partner-led programs
Where it doesn't
- The platform is available on the web only
- Direct review responses are limited to Google and Facebook
- The evaluation period lasts 14 days and is not a free plan
- Reputation8.7/10 · Paid
A broad multi-location reputation suite with a high starting price.
Visit ReputationFull verdict → - Vendasta Reputation Management8.4/10 · Pricing on request · 14-day trial
A broad reputation workspace for agencies, brands, and multi-location businesses.
Visit VendastaFull verdict →
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All online reputation management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update