Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience real numbers from our own analytics — open to see them
–Visitors
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · counted by iTechGuides's own first-party analytics, bots removed, every figure rounded down · how we count

Head-to-head · Survey Software

QuestionPro vs Refiner

  • Updated Sep 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score QuestionPro #6 in Survey Software 7.8/10 Free plan · paid from $83/user/mo (annual) · 10-day trial Free plan✓ 5 of 5 features Visit QuestionPro
Refiner #67 in Survey Software 4.7/10 Free plan · 30-day trial Free plan✓ 0 of 5 features Visit Refiner

QuestionPro leads on 5 checks, Refiner on 0, and 1 is even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreQuestionPro · 7.8/10
  • Free planboth
  • Most featuresQuestionPro · 5 of 5

QuestionPro scores higher on our rubric for survey software: 7.8 against 4.7 out of 10; our editors rank them #6 and #67.

QuestionPro offers logic branching; Refiner doesn't publish it. QuestionPro offers custom branding; Refiner doesn't publish it. QuestionPro offers response analytics; Refiner doesn't publish it. QuestionPro offers api access; Refiner doesn't publish it. QuestionPro offers respondent panel; Refiner doesn't publish it.

QuestionPro is the better fit for research teams needing advanced methods. Refiner is the better fit for product teams running targeted in-app surveys.

  • QuestionPro fits best

    Research teams needing advanced methods

  • Refiner fits best

    Product teams running targeted in-app surveys

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature QuestionPro 7.8/10 Visit ↗ Refiner 4.7/10 Visit ↗
At a glance
Editor score 7.8 4.7
Ranking #6 in Survey Software #67 in Survey Software
Best for Research teams needing advanced methods Product teams running targeted in-app surveys
Pricing model Free plan + paid Free plan + paid
Starting price Not published Not published
Free plan ✓ ✓
Free trial — —
Free trial length 10 days · no card needed 30 days · no card needed
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Live chat, Phone, Docs · 24/7 Email, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS SOC 2, GDPR, HIPAA
Integrations 20 integrations 20 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features QuestionPro 5/5 · Refiner 0/5
Logic branching ✓ (best) Not published
Custom branding ✓ (best) Not published
Response analytics ✓ (best) Not published
API access ✓ (best) Not published
Respondent panel ✓ (best) Not published
Specs
Responses included 200 /mo Not published
Questions per survey Not published Not published
Our review
Pros
  • Conjoint, MaxDiff, and A/B testing support advanced research
  • Offline collection works on iOS and Android
  • API access, webhooks, and raw-data export support workflows
  • Native iOS, Android, React Native, and Flutter SDKs
  • Advanced segmentation, logic jumps, dashboards, and response filters
  • CRM, CDP, analytics, API, webhook, and workflow integrations
Cons
  • Paid plans are billed annually
  • Response allowances vary by plan and billing structure
  • Research Suite uses custom response pricing and requires 10+ users
  • Free plan is limited to 25 survey responses per month
  • Enterprise capabilities require the Enterprise plan
  • The Essentials tier has only basic integrations
Our verdict

QuestionPro is survey and research software for market-research, customer-experience, employee-experience, academic, and nonprofit teams. It combines survey creation, multiple question types, skip logic, branching, branding, response…

Read the review →

Refiner is customer feedback software for SaaS and digital product teams. It supports NPS, CSAT, CES, PMF, onboarding, churn, and product research surveys across web apps, mobile apps, email, website popups, hosted survey pages, and…

Read the review →
  1. QuestionProSurvey Software 7.8Free plan · paid from $83/user/mo (annual) · 10-day trial
  2. RefinerSurvey Software 4.7Free plan · 30-day trial

Strengths and trade-offs

  • QuestionPro — where it wins

    • Conjoint, MaxDiff, and A/B testing support advanced research
    • Offline collection works on iOS and Android
    • API access, webhooks, and raw-data export support workflows

    Where it doesn't

    • Paid plans are billed annually
    • Response allowances vary by plan and billing structure
    • Research Suite uses custom response pricing and requires 10+ users

  • Refiner — where it wins

    • Native iOS, Android, React Native, and Flutter SDKs
    • Advanced segmentation, logic jumps, dashboards, and response filters
    • CRM, CDP, analytics, API, webhook, and workflow integrations

    Where it doesn't

    • Free plan is limited to 25 survey responses per month
    • Enterprise capabilities require the Enterprise plan
    • The Essentials tier has only basic integrations
  • QuestionPro7.8/10 · Free plan · paid from $83/user/mo (annual) · 10-day trial

    Advanced research methods alongside surveys, analytics, offline collection, and API access.

    Visit QuestionProFull verdict →
  • Refiner4.7/10 · Free plan · 30-day trial

    A multichannel survey platform for targeted product feedback across web, mobile, and CRM workflows.

    Visit RefinerFull verdict →

More comparisons

All survey software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update